Avaya 5420 Deleting a Call Log Entry, Erasing All Logged Calls, Setting Which Calls are Logged

Page 19

Using the Call Log

Deleting a Call Log Entry

1.Press Log. If Log is not shown press any soft key

2.At default, Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options. To return to Missed or InAns or Outg, press Back and make your selection.

3.Press and to display different pages of log entries.

4.When you locate the entry you want to call, press the or key next to the entry.

5.Press Delete. The entry is deleted from the Call Log and the details of the next call are shown.

6.To exit the call log and return to the call handling screen press Exit.

Erasing All Logged Calls

Loss of power to the phone will cause all call log entries to be deleted.

The Erase All option deletes the calls you have selected to log. See Setting Which Calls are Logged.

Caution: This action also deletes all speed dial entries and phone personalization options. See Default Phone/Erase All Settings.

1.Press Log. followed by More.

2.Press Delete. You are presented with a message asking you to confirm that you want to delete all entries.

3.Press Erase to remove all logged entries

Setting Which Calls are Logged

Caution: If you change these settings, any call details already in the call log that no longer match the selection are deleted.

1.Press Option. If Option is not shown, press to exit the current screen.

2.Press Log Setup.

A menu showing Answered, Un-Answeredand Outgoing, with their current settings, is displayed.

3.To toggle a particular setting between Yes or No, press the key next to it. Alternatively, press

the key next to a call type to underline its current setting and then press Yes/No to change the value of the currently underlined setting.

4.Do one of the following: Note: If you press Save after changing the settings, any existing call log entries that do not match the call types selected are deleted from the call log.

•To save the settings and return to the options menu, press Save. You will hear a confirmation tone.

•To return to the Options menu without saving any changes, press Cancel.

•To return to the call handling screen without saving any changes, press Exit.

5420/2420 Phone User Guide

Page 19

IP Office

Issue 6d (15th September 2005)

Page 18 Page 20
Image 19
Page 18 Page 20
Contents IP Office Table of Contents Table Of Contents Overview TelephoneCall Handling Buttons Line Appearance Default settings 5420/2420 Phone User Guide IP OfficeCall Appearance Keys Bridged AppearanceCall Appearance Keys Icons System FeaturesAnswer a Call Basic Call Handling FeaturesMake a Call Headset Working Clearing a CallTo clear an established call either To change from the handset to the speakerphone SpeakerphoneSpeed Dial RedialTo put an existing call on hold MuteHold Preventing the other person on the line from hearing youTransfer To transfer a new call to a held call using ConferenceTo transfer the current call to another extension To add a held calls to an active call Press Conference ConferenceMessage To add another party to a call Press ConferenceOverview of Speed Dials Using Speed DialsDialing a Speed Dial Number Editing a Speed Dial Deleting a Speed DialConverting a Call Log Entry to a Speed Dial Adding a New Speed Dial Overview of the Call Log Using the Call LogSaving a Call Log Entry to Your Speed Dial List Using The Call LogViewing the Call Log Making Calls from the Call LogErasing All Logged Calls Setting Which Calls are LoggedPress Log Setup Deleting a Call Log EntryTo use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer soundSelecting the Display Mode Adjusting the Display ContrastCall Log Setup Using Self TestPress Erase or Cancel Default Phone/Erase All SettingsLanguage Automatic Gain Control AGC Making Calls System FeaturesAnswering Calls At another extension Call ForwardingDiverting Calls Do Not DisturbVoicemail Default Feature Codes EU24 Overview EU24 Expansion ModuleConnection Viewing the Alternate Display Using the EU24 Expansion ModuleIndex 5420/2420 Phone User Guide IP Office Index AL7 1LZ
Related manuals
Manual 46 pages 63.23 Kb

5420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
Top Page Image Contents