Avaya 5420 manual Voicemail

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2420user

Voicemail

Note that not all systems support voicemail or have voicemail installed.

•To switch voicemail on dial *18, to switch it off dial *19.

•To retrieve your voicemail, use the code *17.

Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback.

•To turn Voicemail Ringback on dial *48; to turn it off dial *49.

Dialing a number while listening to your messages invokes further facilities:

Once messages have been delivered, they are held on the system for 24 hours (this is fixed for Voicemail Lite, but can be varied by your System Administrator if your IP Office is equipped with VoicemailPro).

You can collect your voicemail from another extension by using the PIN your System Administrator has set up for you. You can collect your messages if you are out of the office, by either dialing from a number that has been registered for the purpose or by dialing your extension number and PIN when prompted. If validation is successful, then dial 1 to retrieve your mail.

The System Administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated.

5420/2420 Phone User Guide

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IP Office

Issue 6d (15th September 2005)

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Contents IP Office Table of Contents Table Of Contents Telephone OverviewCall Handling Buttons Bridged Appearance Default settings 5420/2420 Phone User Guide IP OfficeCall Appearance Keys Line AppearanceSystem Features Call Appearance Keys IconsMake a Call Basic Call Handling FeaturesAnswer a Call To clear an established call either Clearing a CallHeadset Working Redial SpeakerphoneSpeed Dial To change from the handset to the speakerphonePreventing the other person on the line from hearing you MuteHold To put an existing call on holdTo transfer the current call to another extension To transfer a new call to a held call using ConferenceTransfer To add another party to a call Press Conference ConferenceMessage To add a held calls to an active call Press ConferenceDialing a Speed Dial Number Using Speed DialsOverview of Speed Dials Converting a Call Log Entry to a Speed Dial Deleting a Speed DialEditing a Speed Dial Adding a New Speed Dial Using the Call Log Overview of the Call LogMaking Calls from the Call Log Using The Call LogViewing the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Setting Which Calls are LoggedPress Log Setup Erasing All Logged CallsTo change the ringer sound Changing OptionsChanging Ringer Options To use the Message Lamp for ringing alertsUsing Self Test Adjusting the Display ContrastCall Log Setup Selecting the Display ModeLanguage Default Phone/Erase All SettingsPress Erase or Cancel Automatic Gain Control AGC Answering Calls System FeaturesMaking Calls Do Not Disturb Call ForwardingDiverting Calls At another extensionVoicemail Default Feature Codes EU24 Expansion Module EU24 OverviewConnection Using the EU24 Expansion Module Viewing the Alternate DisplayIndex 5420/2420 Phone User Guide IP Office Index AL7 1LZ
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5420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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