Avaya 3711 manual Placing a call on Hold, Call Enquiry, Call Transfer

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Calling

Placing a call on Hold

During a call you can place a call on hold.

zPress places the call on hold.

zPress again to retrieve the call.

Call Enquiry

During a call another party can be consulted.

zPress to put the call on hold.

zNow dial the other phone number.

zPress again to drop the second call and switch back to the first call. (In case you've released the call with the consulted party, your handset will be re-alerted for the original call.)

Note:

You can use either Call Enquiry or Conference Call depending on your configuration.

Call Transfer

During a call you can transfer a call to another party.

zPress to put the call on hold.

zDial the other phone number.

zPress to complete the transfer. (The transfer can be completed before or after the other party answered the call.)

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Contents Avaya Communication Manager Avaya Inc All Rights Reserved Contents Contents Contents Contents Contents Page Sensitive Electronic Environment Europe only Important Safety InformationAuthorisation and conformity Europe only FCC Notices U.S. only Power Supply Health and Safety InformationSafety Precautions Usage Avaya 3711 TelephoneInstallation Location InstallationCommissioning your Telephone Placing the batteries in the telephone Important Battery InformationInserting the memory card Using the Avaya 3711 with/without a memory cardMemory Card Charging and DischargingRemoving the memory card Mains plug Installing the ChargerInitial Setup and Operation Charging the BatteriesCharge Warning Battery Capacity IconCharging and Operating Times Charge DisplayKeys, Displays and Connectors Initial Setup and OperationTelephone Registration Display Arrangement Icons Illumination Text Line/Softkey LineSoftkey OK Softkeys and the Cancel KeySoftkeys Softkey Arrow KeysSoftkey Esc Cancel KeySoftkey Menu Softkey OptionsTelephone On / Off CallingExample Telephone Book Entering a Telephone NumberHandsfree Loudspeaker VolumeMuting Dialing Making a CallPre-dialling Making a Call from the local Telephone Book Making a Call from the Last Number Redial ListMaking a SOS-call Making a Call from the Caller ListAnswering a Call Muting RingerOptions Changes During a Connection Call Enquiry Placing a call on HoldCall Transfer Call Waiting / Answering second Call Conference CallParking a Call Menu Control Menus Operating ProceduresMessage waiting indication for Voicemail Retrieving a Parked CallExample Menu TimerMenu Telephone Option OK User Name OK name OK Key Capital letter Small letter Menu Telephone Book SettingsAdding a New Entry Entering Characters / NamesAdding an Entry to the Call Filter Editing an EntryDeleting an Entry Deleting all EntriesQuick Call Adding an Entry to the PredialTransferring Phone Numbers to the Telephone Book Delete All OK Sure? OK deletes all entries Menu Redial ListMenu Key Lock Key Lock On / OffActivating / Deactivating the Alarm Clock Menu AlarmAlarm Setting the Alarm ClockDd = day mm = month yy = year Setting the Date/TimeFeatures available during an active call if enabled on Admm Menu Avaya only available on IP Dect systemConference Call WML Portal Features available in idle status if enabled on AdmmDirect Call Pickup Retrieving a Parked a Call WML Portal Accepted and Missed Calls Menu Caller ListCalling Melody Unknown number Menu Ringer SettingsMelody Internal Melody ExternalType Melody Alarm CallVolume Melody Emergency CallHands-Free Menu Volume SettingsDevice EarpieceList of Numbers Menu Volume Settings OK Buzzer OK OKMenu Caller Filter BuzzerUntil Filter off OK Filter OptionsBlocking or receiving calls Deactivate FilterTransferring Phone Numbers to the Caller Filter Wild Card FeatureSelecting the Dect System Menu SystemRegistration Code Registering the Telephone to the Dect SystemEquipment ID Automatic Search SystemDeleting a System Changing a System´s Name and Phone NumberEmergency Call SOS Number Menu Telephone OptionsUser Name Changing the LanguageCharger Answer Silent ChargingAuto Quick Hook Display Contrast Auto AnswerCharging LED Display TimeChanging the PIN Resetting the TelephoneMenu Security Functions Menu ShortcutsToggles the Buzzer Buzzer on / offSilent charging on / off Registering / DeregisteringAccessories Menu Tree Care and MaintenanceAvaya Menu Tree Avaya 3711 User Guide Menu Tree Avaya 3711 User Guide

3711 specifications

The Avaya 3711 is a sophisticated and versatile desktop phone that caters to the needs of businesses seeking efficient communication solutions. Designed primarily for professional environments, the Avaya 3711 boasts a range of features and technologies that enhance productivity and streamline communication.

One of the standout features of the Avaya 3711 is its intuitive interface, which includes a full-color display that makes navigation seamless and user-friendly. The large screen allows users to easily access their contacts, call history, and other essential features without any hassle. Additionally, the phone is equipped with programmable soft keys that can be customized to suit individual preferences, allowing quick access to commonly used functions.

The Avaya 3711 supports a wide array of communication protocols, including Voice over IP (VoIP), which ensures high-quality audio and efficient call handling. This technology allows users to make calls over the internet, reducing costs and providing flexible options for remote work or telecommuting. The phone's compatibility with Avaya's Aura Communication Manager ensures seamless integration into existing Avaya ecosystems, allowing organizations to take full advantage of the Avaya suite of communication tools.

Security is another crucial aspect of the Avaya 3711, as it is equipped with advanced encryption and authentication protocols that protect sensitive communication. This feature is particularly important for businesses that handle confidential information and requires a secure communication environment.

The Avaya 3711 also offers high-definition (HD) voice quality, which significantly enhances the clarity of calls. This technology minimizes background noise and ensures that users can communicate effectively, even in crowded environments. The phone is designed for all-day use with ergonomic considerations in mind, featuring a comfortable handset and adjustable stand for optimal viewing angles.

Moreover, the Avaya 3711 supports various connectivity options, including Ethernet and optional Wi-Fi, providing flexibility in how it can be deployed within an office environment. Additional features such as Bluetooth compatibility allow users to connect their mobile devices directly to the phone, facilitating seamless communication across different platforms.

In summary, the Avaya 3711 is an advanced desktop phone that combines user-friendly design, robust technology, and high-quality audio features. Its integration capabilities, security measures, and ergonomic design make it an ideal choice for businesses looking to enhance their communication infrastructure. Whether for daily calls, conferences, or remote collaboration, the Avaya 3711 delivers a reliable and efficient solution to meet diverse communication needs.