VTech DS6472-6 user manual Cannot put my Bluetooth headset in discoverable mode

Page 114

Appendix

Troubleshooting

I cannot put my Bluetooth headset in discoverable mode.

•Refer to the user’s manual of your Bluetooth headset for information on how to set your headset to discoverable mode.

•Make sure that the Bluetooth headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.

•Carefully follow the pairing process on page 26.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot find VTech DS6472 on my cell phone.

•Make sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 24.

•Make sure that you manually set your cell phone to search for devices.

•Remove VTech DS6472 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).

•Turn off your cell phone, then turn it on again.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I don’t know how to search for or add new devices on my cell phone.

•Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.

•In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

My cell phone disconnects with the telephone base.

•Turn off your cell phone, then turn it on again.

•Make sure that you are not using your cell phone when on a cell call.

My cell phone is connected to the telephone base, but I cannot make a cell call.

•Make sure that your cell phone is not in use when you are trying to make a cell call.

•For some smartphones, make sure that the cellular function is turned on.

Bluetooth system busy appears on the display.

•Make sure that your cell phone is not in use when connected and active on the device list.

•Make sure that your Bluetooth cell phone or headset is not connected to any other Bluetooth device.

•DS6472 can only use one Bluetooth device at a time.

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Contents User’s manual Congratulations Table of contents Directory Answering system settingsMultiple handset use Caller IDAnswering system Operation AppendixIndex 129 Parts checklist Getting startedInstallation Avoid placing the telephone base too close toTelephone base and charger installation Handset battery installation Charge lightHandset battery charging Low batteryHandset X at least Headset charger installation Power on the headsetHeadset charging Earbud installation To remove the earbud from the headset earpieceTo attach the earbud to the headset earpiece Ear hook installation To attach the ear hook to the headsetTo wear the headset on your left ear To remove the ear hook from the headset Head band installation To attach the head band to the headsetTo remove the head band from the headset Installation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onMessage window Telephone base layoutUSE light VOLHandset layout SoftkeysMUTE/DELETE Push to Talk PTT On/off Reset inset buttonHeadset layout Earpiece Rotating clipHandset main menu To enter the main menuAnswering sys record memos Website displays the VTech website address Bluetooth Introducing BluetoothGlossary of terms To pair and connect a cell phone Bluetooth setupAdd a cell phone Devices can be ready for connection. You areTo device list If you have trouble pairing your cell phone, it may notTo search base VTech DS6472 discoverable PIN Displays Cell Phone a is added and connectedAdd a headset To pair and connect a headsetAuto connection Connect/Disconnect an active device Connecting devicesReview the device list To highlight Connect/DisconnectRemove a device YESRename a device Bluetooth connection from idle mode Replace an active deviceTo replace an active device Download directory Erasing directory Handset displays Memory is full. Replace existingDirectory? Press Interruption to directory download View the directory download informationChange PIN To change the PINRinger volume handset Telephone settingsHandset settings Ringers Ringer volume headsetRinger tone To select a ringer toneTo highlight All lines, Home, Cell-D1 or Set date and time To set the date and time manuallyVoice language SettingsLCD language To select a languageMissed call indicator To reset the missed call indicatorDisplay alerts Voicemail indicators To reset the voicemail indicatorsTo turn the no line alert on or off To reset the download fail indicationNo line Download failRename handsets To change the settingCID time synchronization To rename a handsetDial mode Key toneVoice Announce caller ID Save. You hear a confirmation toneWebsite Home area codeDigits Dialing from Caller ID log Cell area code Telephone base ringer volume Telephone base settingsAnswering system settings SettingTelephone operation Make, answer or end a home callTo transfer a call from the headset back to the handset To transfer a call from a handset to a Bluetooth headsetCall waiting on the home line To end a call that started at the handsetTo make a cell call 1. Press /CELL Make, answer or end a cell callCall waiting on the cell line To answer a cell callAnswer a cell call while on a home call Cell phone voicemailAnswer a home call while on a cell call To conference both home and cell calls Using the home and cell lines togetherConference home and cell calls To end a conference callSilence the ringer Volume controlHandset speakerphone MuteTemporary tone dialing HoldHandset/headset locator Equalizer Transfer a callTo access the redial list while on a call To access a number in the directory while on a callTo access a number in the caller ID log while on a call Chain dialingRedial list Review the redial listDial a redial entry Save a redial entry to the directory Delete a redial entryIntercom Multiple handset useShare an outside call While on a callTo silence an intercom call Answer an incoming call during an intercom callTo answer an intercom call at the destination handset To end an intercom callTransfer a call using intercom Rings and displays Other handset is callingPush-to-talk PTT PTT on/offTo turn PTT on or off PTT to a single handset PTT to multiple handsets All handsets then pressOr Push to Talk Answer a PTT call Change a one-to-one PTT to intercom callMake an outgoing call during a PTT call End a PTT callAnswer an incoming call during a PTT call To end or leave a PTT callDirectory About the directoryCreate a new entry in the home directory To review the directory Review the directoryCharacter alphabetical search To start a searchDial a directory entry Edit a directory entryTo dial a directory entry Remove a downloaded directory Edit the type of a directory entryDelete a directory entry If you only want to edit the type of a directory entryReassign a speed dial slot Speed dialAssign a speed dial slot Dial a speed dial entryDelete a speed dial entry Caller ID About caller IDInformation about caller ID with call waiting Caller ID history Memory matchReview the caller ID log View dialing options Dial a caller ID log entrySave a caller ID log entry to the directory To delete a single entry Delete from the caller ID logCaller ID log display screen messages To delete all entriesAnswering system settings Using a handsetAnswer on/off Announcement Play your announcementRecord your own announcement Delete your announcement Answering system setup Call screeningNumber of rings Remote access code Message alert tone Recording timeAnswering system operation Answering system and voicemail indicatorsUsing the answering system and voicemail together To play messages with a handset onCall intercept Message capacityVoice prompts Call screening at the telephone baseTemporarily turning off the message alert tone Message playbackTo play messages with the telephone base To play messages with a handset No caller infoDelete all old messages Record and play memosTo record a memo Message window displays Window display DescriptionRemote access Command FunctionAppendix Display screen messagesUnsuccessful connection between a Bluetooth One handset is receiving an outside call There are no entries found when you PTT session is ended Handset and telephone base indicators Handset lights Telephone base lightsD1/D2 Bluetooth connected devices indicates that there are Handset iconsNew answering system message indicates you have Headset indicators Headset alert tonesHeadset lights Handset battery Battery needs charging whenOperation Operating time Headset battery Conserve battery lifeExpand your telephone system Add and register a handsetTo register a handset Add and register a headset To register a headsetDeregister handsets/headsets To resetTo deregister all handsets Cannot connect my Bluetooth headset with the telephone base TroubleshootingCannot add my Bluetooth headset to the telephone base Cannot add my cell phone to the telephone baseCannot find VTech DS6472 on my cell phone Cannot put my Bluetooth headset in discoverable modeBluetooth system busy appears on the display My cell phone disconnects with the telephone baseCannot download contacts from my cell phone to the DS6472 Listening volume of my cell call is too loud or quietPIN on the telephone base does not work See duplicate entries in my downloaded directoryLow battery shows on screen My telephone does not work at allCharge light is off Telephone does not ring when there is an incoming call There is no dial toneCannot dial out Hear other calls when using the cordless handset/headset My handset beeps and is not performing normallyMy headset does not work at all Hear noise on the cordless handset and the keys do not workRegistration failed appears on the handset Cannot dial out from my cordless headsetHeadset does not charge in the headset charger Light on the headset is off while chargingMy cordless headset is not performing normally Cannot register a cordless headset My caller ID features are not working properly Out of range or No power at base shows on the handsetCaller ID entries do not match the numbers I need to dial Outgoing announcement is not clear New voicemail appear on the handsets and I don’t know whyCannot retrieve my voicemail messages Messages on the answering system are very difficult to hearAnswering system does not respond to remote commands Answering system does not record messagesMessages on the answering system are incomplete Common cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers MaintenanceOperating range About cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?125 FCC, Acta and IC regulations FCC PartFCC Part 68 and Acta Industry Canada Technical specifications Index 130 131

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