Cisco Systems EGW 2200 Changing the Settings for an Existing Integration, Phone System Port Group

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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1

(Multiple Integrations Only) Adding New User Templates

(Multiple Integrations Only) Adding New User Templates

When you create the first phone system integration, this phone system is automatically selected in the default user template. The users that you add after creating this phone system integration will be assigned to this phone system by default.

However, for each additional phone system integration that you create, you must add the applicable new user templates that will assign users to the new phone system. You must add the new templates before you add new users who will be assigned to the new phone system.

For details on adding new user templates, refer to the “Adding, Changing, or Deleting an Account Template” chapter in the Cisco Unity Connection User Moves, Adds, and Changes Guide at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.

For details on selecting a user template when adding a new user, refer to the applicable chapter for adding user accounts in the Cisco Unity Connection User Moves, Adds, and Changes Guide at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.

Changing the Settings for an Existing Integration

After the integration is set up, if you want to change any of its settings (for example, to add or remove voice messaging ports for an integration), do the following procedure.

To Change the Settings for an Integration

Step 1 Log on to Cisco Unity Connection Administration.

Step 2 In Cisco Unity Connection Administration, expand Telephony Integrations.

Step 3 Click the applicable location:

Phone System

Port Group

Port

Step 4 On the Search page, click the phone system, port group, or port for which you want to change settings. Step 5 Enter new settings in the fields that you want to change.

Caution If you are adding or removing voice messaging ports, make sure you change the settings for the individual ports so that there are an appropriate number of ports set to answer calls and an appropriate number of ports set to dial out.

Step 6 Click Save.

Step 7 If prompted to restart Cisco Unity Connection, in the Windows task bar, right-click the Cisco Unity Connection icon and click Restart > Voice Processing Server Role.

Step 8 When prompted to confirm stopping the Voice Processing server role, click Yes.

Step 9 In Cisco Unity Connection Administration, in the Related Links drop-down list, click Check Telephony Configuration and click Go to confirm the phone system integration settings.

If the test is not successful, the Task Execution Results displays one or more messages with troubleshooting steps. After correcting the problems, test the connection again.

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1

 

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Contents Task List to Create the Integration Integration TasksIntegration Description RequirementsTask List to Make Changes to an Integration Task List to Delete an Existing IntegrationCall Information Integration FeaturesIntegrations with Multiple Phone Systems Number of Voice Messaging Ports to InstallField Considerations Number of Voice Messaging Ports That Will Answer Calls Programming the QSIG/DPNSS Phone SystemNumber of Voice Messaging Ports That Will Dial Out Field Setting Setting Up the Cisco EGWTo Create an Integration Settings for the Cisco EGW 2220 or SIP Proxy Server Settings for the Phone System Trunk To Set Up the Test Configuration Testing the IntegrationOn the Edit menu, click Message Waiting Indicators Uncheck the Set for Self-enrollment at Next Login check boxTest User To Test Listening to Messages To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco Unity ConnectionTo Delete the Test User Click Delete SelectedTo Change the Settings for an Integration Changing the Settings for an Existing IntegrationPhone System Port Group To Delete an Existing Phone System Integration Deleting an Existing Phone System IntegrationReasons to Use Alternate Extensions Alternate ExtensionsHow Alternate Extensions Work To Add Administrator-Defined Alternate Extensions Setting Up Alternate ExtensionsAlternate MWIs Setting Up Alternate MWIsTo Modify Alternate Extensions To Delete Alternate ExtensionsTo Modify Alternate MWIs To Delete Alternate MWIs ConventionsConvention Description Ctrl-Alt-DeleteCisco.com Obtaining DocumentationPanel Phone and Modem Options AdvancedProduct Documentation DVD Documentation FeedbackOrdering Documentation Cisco Product Security Overview Reporting Security Problems in Cisco ProductsObtaining Technical Assistance Submitting a Service RequestCisco Technical Support & Documentation Website Obtaining Additional Publications and Information Definitions of Service Request SeverityPage OL-8187-01