Cisco Systems EGW 2200 manual Setting Up Alternate MWIs, To Modify Alternate Extensions

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Appendix: Using Alternate Extensions and MWIs

Alternate MWIs

To Modify Alternate Extensions

Step 1 In Cisco Unity Connection Administration, click User.

Step 2 On the Search Users page, click the user for whom you want to modify an alternate extension. Step 3 On the Edit menu, click Phone Numbers.

Step 4 On the Phone Numbers page, click the alternate extension that you want to change.

Step 5 On the Phone Number page, in the Phone Number field, change the extension and click Save. Step 6 Repeat Step 3 through Step 5 as necessary.

To Delete Alternate Extensions

Step 1 In Cisco Unity Connection Administration, click User.

Step 2 On the Search Users page, click the user for whom you want to delete an alternate extension. Step 3 On the Edit menu, click Phone Numbers.

Step 4 On the Phone Numbers page, check the check box next to the extensions that you want to delete. Step 5 Click Delete Selected.

Alternate MWIs

You can set up Cisco Unity Connection to activate alternate MWIs when you want a new message for a user to activate the MWIs at up to 10 extensions. For example, a message left at extension 1001 can activate the MWIs on extensions 1001 and 1002.

Cisco Unity Connection uses MWIs to alert the user to new voice messages. MWIs are not used to indicate new e-mail, fax, or return receipt messages.

Setting Up Alternate MWIs

Cisco Unity Connection can activate alternate MWIs. Note that depending on the phones and phone systems, some additional phone system programming may be necessary. Refer to the installation guide for the phone system.

Do the applicable procedure to add, modify, or delete alternate MWIs:

To Add Alternate MWIs for Extensions, page 17

To Modify Alternate MWIs, page 18

To Delete Alternate MWIs, page 19

To Add Alternate MWIs for Extensions

Step 1 In Cisco Unity Connection Administration, click User.

Step 2 On the Search Users page, click the user for whom you want to add an alternate MWI.

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1

 

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Contents Task List to Create the Integration Integration TasksIntegration Description RequirementsTask List to Make Changes to an Integration Task List to Delete an Existing IntegrationCall Information Integration FeaturesField Considerations Number of Voice Messaging Ports to InstallIntegrations with Multiple Phone Systems Number of Voice Messaging Ports That Will Dial Out Programming the QSIG/DPNSS Phone SystemNumber of Voice Messaging Ports That Will Answer Calls To Create an Integration Setting Up the Cisco EGWField Setting Settings for the Cisco EGW 2220 or SIP Proxy Server Settings for the Phone System Trunk To Set Up the Test Configuration Testing the IntegrationTest User Uncheck the Set for Self-enrollment at Next Login check boxOn the Edit menu, click Message Waiting Indicators To Test Listening to Messages To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco Unity ConnectionTo Delete the Test User Click Delete SelectedPhone System Port Group Changing the Settings for an Existing IntegrationTo Change the Settings for an Integration To Delete an Existing Phone System Integration Deleting an Existing Phone System IntegrationHow Alternate Extensions Work Alternate ExtensionsReasons to Use Alternate Extensions To Add Administrator-Defined Alternate Extensions Setting Up Alternate ExtensionsAlternate MWIs Setting Up Alternate MWIsTo Modify Alternate Extensions To Delete Alternate ExtensionsTo Modify Alternate MWIs To Delete Alternate MWIs ConventionsConvention Description Ctrl-Alt-DeleteCisco.com Obtaining DocumentationPanel Phone and Modem Options AdvancedOrdering Documentation Documentation FeedbackProduct Documentation DVD Cisco Product Security Overview Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Submitting a Service RequestObtaining Technical Assistance Obtaining Additional Publications and Information Definitions of Service Request SeverityPage OL-8187-01