Cisco Systems EGW 2200 manual Setting Up Alternate Extensions

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Appendix: Using Alternate Extensions and MWIs

Alternate Extensions

•Cisco Unity Connection Administration will not accept an extension that is already assigned to another user (either as a primary or alternate extension), or to a public distribution list, call handler, directory handler, or interview handler. Cisco Unity Connection verifies that each alternate extension is unique—up to the dialing domain level, if applicable—before allowing either an administrator or a user to create it.

•All alternate extensions use the same transfer settings as the primary extension.

•In many cases, Cisco Unity Connection can activate a message waiting indicator (MWI) for an alternate extension. However, depending on the phones and phone systems involved, some additional phone system programming may be required to set this up.

Setting Up Alternate Extensions

 

Do the applicable procedure to add, modify, or delete alternate extensions:

 

• To Add Administrator-Defined Alternate Extensions, page 16

 

• To Modify Alternate Extensions, page 17

 

• To Delete Alternate Extensions, page 17

 

To Add Administrator-Defined Alternate Extensions

 

 

 

Step 1

In Cisco Unity Connection Administration, click User.

Step 2

On the Search Users page, click the user for whom you want to add an alternate extension.

Step 3

On the Edit menu, click Phone Numbers.

Step 4

On the Phone Numbers page, click Add New.

Step 5

On the New Phone Number page, enter the following settings.

 

Table 8

Settings for the New Phone Number Page

 

 

 

 

 

Field

 

Setting

 

 

 

 

 

Phone Type

 

Click the type of phone that will use the extension.

 

 

 

 

 

Display Name

 

Enter a description of the extension.

 

 

 

 

 

Phone Number

 

Enter the extension. When entering characters, consider the following:

 

 

 

• You can enter an extension up to 30 characters in length. (SIP integrations

 

 

 

can use up to 30 alphanumeric characters.)

 

 

 

• Each extension must be unique—up to the dialing domain level, if

 

 

 

applicable.

 

 

 

• Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.

 

 

 

 

Step 6

Click Save.

 

 

Step 7

Repeat Step 3 through Step 6 as necessary.

 

 

 

 

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1

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Contents Integration Tasks Task List to Create the IntegrationRequirements Integration DescriptionTask List to Make Changes to an Integration Task List to Delete an Existing IntegrationIntegration Features Call InformationIntegrations with Multiple Phone Systems Number of Voice Messaging Ports to InstallField Considerations Number of Voice Messaging Ports That Will Answer Calls Programming the QSIG/DPNSS Phone SystemNumber of Voice Messaging Ports That Will Dial Out Field Setting Setting Up the Cisco EGWTo Create an Integration Settings for the Cisco EGW 2220 or SIP Proxy Server Settings for the Phone System Trunk Testing the Integration To Set Up the Test ConfigurationOn the Edit menu, click Message Waiting Indicators Uncheck the Set for Self-enrollment at Next Login check boxTest User To Test an External Call with Release Transfer To Test Listening to MessagesTo Set Up Supervised Transfer on Cisco Unity Connection To Test Supervised TransferTo Delete the Test User Click Delete SelectedTo Change the Settings for an Integration Changing the Settings for an Existing IntegrationPhone System Port Group Deleting an Existing Phone System Integration To Delete an Existing Phone System IntegrationReasons to Use Alternate Extensions Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate Extensions To Add Administrator-Defined Alternate ExtensionsSetting Up Alternate MWIs Alternate MWIsTo Modify Alternate Extensions To Delete Alternate ExtensionsTo Modify Alternate MWIs Conventions To Delete Alternate MWIsConvention Description Ctrl-Alt-DeleteObtaining Documentation Cisco.comPanel Phone and Modem Options AdvancedProduct Documentation DVD Documentation FeedbackOrdering Documentation Reporting Security Problems in Cisco Products Cisco Product Security OverviewObtaining Technical Assistance Submitting a Service RequestCisco Technical Support & Documentation Website Definitions of Service Request Severity Obtaining Additional Publications and InformationPage OL-8187-01
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