Cisco Systems EGW 2200 Documentation Feedback, Product Documentation DVD, Ordering Documentation

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Appendix: Documentation and Technical Assistance

Documentation Feedback

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.

The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m.

(0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.comor by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can send comments about Cisco documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1

 

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Contents
Task List to Create the Integration Integration TasksIntegration Description RequirementsTask List to Make Changes to an Integration Task List to Delete an Existing IntegrationCall Information Integration FeaturesNumber of Voice Messaging Ports to Install Integrations with Multiple Phone SystemsField Considerations Programming the QSIG/DPNSS Phone System Number of Voice Messaging Ports That Will Answer CallsNumber of Voice Messaging Ports That Will Dial Out Setting Up the Cisco EGW Field SettingTo Create an Integration Settings for the Cisco EGW 2220 or SIP Proxy Server Settings for the Phone System Trunk To Set Up the Test Configuration Testing the IntegrationUncheck the Set for Self-enrollment at Next Login check box On the Edit menu, click Message Waiting IndicatorsTest User To Test Listening to Messages To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco Unity ConnectionTo Delete the Test User Click Delete SelectedChanging the Settings for an Existing Integration To Change the Settings for an IntegrationPhone System Port Group To Delete an Existing Phone System Integration Deleting an Existing Phone System IntegrationAlternate Extensions Reasons to Use Alternate ExtensionsHow Alternate Extensions Work To Add Administrator-Defined Alternate Extensions Setting Up Alternate ExtensionsAlternate MWIs Setting Up Alternate MWIsTo Modify Alternate Extensions To Delete Alternate ExtensionsTo Modify Alternate MWIs To Delete Alternate MWIs ConventionsConvention Description Ctrl-Alt-DeleteCisco.com Obtaining DocumentationPanel Phone and Modem Options AdvancedDocumentation Feedback Product Documentation DVDOrdering Documentation Cisco Product Security Overview Reporting Security Problems in Cisco ProductsSubmitting a Service Request Obtaining Technical AssistanceCisco Technical Support & Documentation Website Obtaining Additional Publications and Information Definitions of Service Request SeverityPage OL-8187-01