AT&T EP5995 user manual Cannot dial out

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Appendix

Troubleshooting

I cannot dial out.

Make sure there is a dial tone before dialing. It is normal if the cord- less handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local tele- phone company (charges may apply).

Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

There is noise or interference during a tele- phone conver- sation.

My calls fade out or cut in and out when I am using the cordless hand- set.

The handset may be out of range. Move it closer to the telephone base.

Appliances or other cordless telephones plugged into the same cir- cuit as the telephone base can cause interference. Try moving the appliances or telephone base to another outlet.

Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio tow- ers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appli- ances, and other cordless telephones.

Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the micro- wave oven is operating. Do not install this telephone in the same out- let or near a microwave oven.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different loca- tion. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

The layout of your home or office might be limiting the operating range. Trying moving the base to another location, preferably a higher location for better reception.

Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.

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Contents GHz Cordless Telephone/Speakerphone Answering System EP5995 Need HELP? Information about Caller ID with Call Waiting Stop Add new handsets to make your telephone more versatile see Table of Contents Quick reference guide HandsetMain menu Telephone base Parts checklist If you move out of range with- out pressing /OFF/CANCEL, Before you beginAbout caller identification CID Telephone operating rangeTelephone base installation Battery installation & charging Wall mounting Install belt clip as shown below if desired Belt clip & optional headsetHandset screen images Ringer volume Handset soundsRinger melody Record ringerKeypad tone Handset messages MessagesSet time Handset settingsEdit handset name Show handset name LanguageContrast Clear voicemailDefault settings Base settings Setting date and timeBase Settings Ringer Melody Base Settings Keypad Tone Language Press SELECT/MENU to confirm, or press CAN- CEL to abort Basic handset operation Making, answering and ending callsHands-free speakerphone calls MuteHold Basic base operation Last number redialUse light New voicemail lightIntercom HOLD/PAUSE Volume control Options while on callsCall Waiting Ringer silencingIntercom calls Intercom callsHandling incoming calls Timeouts and error tones Memory capacityNew directory entries Entering a nameEntering a number Customizing entriesDirectory search Browsing through the directorySearching alphabetically Calling a displayed numberEditing or deleting an entry Editing a listingDeleting an entry Deleting all entriesBase directory Base Directory Enter number, then press MENU/SELECT to confirm Use DIR or Vcid to search for the desired entry Editing a name Editing a numberEntry saved to Directory How Caller ID works Clear call logReview redial Clear redialReviewing your call log Reviewing your call logMissed Calls Returning a call Saving or deleting an entryPlayback options Dialing a call log entryDialing options Reviewing your redial log About the redial logReviewing your redial log Dialing an entryDeleting an entry Reviewing voice messages Call log Reviewing redial logBase Call Log & Redial Options Dialing a call log entry About the redial memory Dialing a number from the redial logRedial Options Message capacity Handset accessActivating the answering system Setting number of rings Setting answering systemSetting message alert tone Setting remote access code Setting call screening Outgoing announcements Recording your announcementPlaying your announcement Deleting your announcementMessage playback AnnouncementsOptions during playback Deleting all messagesRecording a memo Recording and playing memosPlaying back a memo Message window displays Message window displaysRemote access Handset status icons Display screen status iconsBase status icons Indicator lights Alert tones and indicator lightsAlert tones Adding new handsets De-registering a handset Replacing a handsetDe-registering all handsets Re-registering a handset Charging spare battery pack Troubleshooting My telephone does not work at allThere is no dial tone Cannot dial out Hear noise Answer Common cure for electronic equipment Important safety information Especially about cordless telephones Precautions for users of implanted cardiac pacemakers Especially about telephones answering systemsFCC Part 68 and Acta FCC Part 68 and Acta FCC Part Limited warranty Limited warranty Please retain your receipt as your proof of purchase Index Names Technical specifications Remote access wallet card Action Remote command