Appendix
Troubleshooting
The announce- ment mes- sage is not clear.
•When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base.
•Make sure there is no background noise (television, music, traffic, etc.) when recording.
The answer- | • | Make sure the answering system is on. |
ing system | • | Make sure the memory of the answering system is not full. |
does not |
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record mes- |
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sage. |
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The mes- sages on the answering system are incomplete.
•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.
•If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
•If the memory on the system becomes full during a message, the sys- tem stops recording and disconnects the call.
•If the caller’s voice is very soft, the system may stop recording and disconnect the call.
The mes- sages on the system are very difficult to hear.
•Press 
/VOLUME on the side of the handset or on the telephone base to increase the speaker volume.
The answer- ing system does not respond to remote com- mands.
•Make sure your Remote Access Code is correct (see page 56).
•Make sure you are calling from a touch tone telephone. When dialing a number, you should hear tones. If you hear clicks, then it is not a touch tone telephone and cannot activate the answering system.
•The answering system may not detect the Remote Access Code when your announcement is playing. Wait until the announcement is over before entering the code.
•There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.
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