AT&T EP5995 user manual Hear noise

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Appendix

Troubleshooting

I hear other calls when using the telephone.

•Disconnect the telephone base from the telephone jack. Plug in a dif- ferent telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

I hear noise	• Make sure the telephone line cord is plugged in securely.
in the cord-
less handset,
and none of
the keys or
buttons work.

My Caller ID features are not working properly.

•Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.

•The caller may not be calling from an area which supports Caller ID.

•Both you and the caller’s telephone companies must use equipment which are compatible with Caller ID service.

•If you subscribe to DSL service, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information.

The system does not receive Caller ID or the sys- tem does not display Caller ID during Call Waiting.

•Make sure you subscribe to Caller ID with Call Waiting features ser- vices provided by the local telephone company.

•The caller may not be calling from an area which supports Caller ID.

•Both you and the caller’s telephone companies must use equipment which are compatible with Caller ID service.

•If you subscribe to DSL service, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information.

The answer- ing system does not answer after the correct number of rings.

•Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit.

•If Toll Saver is activated, the number of rings changes to two when there are new messages waiting (see page 55).

•If the memory is full or if the answering system is off, the system will answer after ten rings.

•In some cases, the answering system may be affected by the ringing system used by the local telephone company.

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Contents GHz Cordless Telephone/Speakerphone Answering System EP5995 Need HELP? Information about Caller ID with Call Waiting Stop Add new handsets to make your telephone more versatile see Table of Contents Handset Quick reference guideMain menu Telephone base Parts checklist Before you begin If you move out of range with- out pressing /OFF/CANCEL,About caller identification CID Telephone operating rangeTelephone base installation Battery installation & charging Wall mounting Belt clip & optional headset Install belt clip as shown below if desiredHandset screen images Handset sounds Ringer volumeRinger melody Record ringerKeypad tone Messages Handset messagesEdit handset name Handset settingsSet time Language Show handset nameClear voicemail ContrastDefault settings Setting date and time Base settingsBase Settings Ringer Melody Base Settings Keypad Tone Language Press SELECT/MENU to confirm, or press CAN- CEL to abort Making, answering and ending calls Basic handset operationHands-free speakerphone calls MuteHold Last number redial Basic base operationUse light New voicemail lightIntercom HOLD/PAUSE Options while on calls Volume controlCall Waiting Ringer silencingHandling incoming calls Intercom callsIntercom calls Memory capacity Timeouts and error tonesEntering a name New directory entriesCustomizing entries Entering a numberBrowsing through the directory Directory searchSearching alphabetically Calling a displayed numberEditing a listing Editing or deleting an entryDeleting all entries Deleting an entryBase directory Base Directory Enter number, then press MENU/SELECT to confirm Use DIR or Vcid to search for the desired entry Editing a number Editing a nameEntry saved to Directory Clear call log How Caller ID worksReview redial Clear redialMissed Calls Reviewing your call logReviewing your call log Saving or deleting an entry Returning a callDialing options Dialing a call log entryPlayback options About the redial log Reviewing your redial logReviewing your redial log Dialing an entryDeleting an entry Reviewing voice messages Reviewing redial log Call logBase Call Log & Redial Options Dialing a call log entry Dialing a number from the redial log About the redial memoryRedial Options Activating the answering system Handset accessMessage capacity Setting message alert tone Setting answering systemSetting number of rings Setting remote access code Setting call screening Recording your announcement Outgoing announcementsPlaying your announcement Deleting your announcementAnnouncements Message playbackOptions during playback Deleting all messagesPlaying back a memo Recording and playing memosRecording a memo Message window displays Message window displaysRemote access Base status icons Display screen status iconsHandset status icons Alert tones Alert tones and indicator lightsIndicator lights Adding new handsets De-registering all handsets Replacing a handsetDe-registering a handset Re-registering a handset Charging spare battery pack My telephone does not work at all TroubleshootingThere is no dial tone Cannot dial out Hear noise Answer Common cure for electronic equipment Important safety information Especially about cordless telephones Especially about telephones answering systems Precautions for users of implanted cardiac pacemakersFCC Part 68 and Acta FCC Part 68 and Acta FCC Part Limited warranty Limited warranty Please retain your receipt as your proof of purchase Index Names Technical specifications Action Remote command Remote access wallet card