Nortel Networks P0908542 Issue 01 manual Menu bar shows the menus available from the main window

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Menu bar

The menu bar shows the menus available from the main window.

PC (Personal Computer)

A Windows® compatible computer that runs the Enterprise Edge Personal Call Manager software.

Quick dials

A group of telephone numbers that you can call by selecting a menu item.

Status bar

An area at the bottom of the computer screen which provides information messages about Enterprise Edge Personal Call Manager.

TAPI

TAPI stands for Telephony Application Programming Interface. It is a set of programming tools that allows Enterprise Edge Personal Call Manager to communicate with the telephone system.

TAPI line

The telephone line that Enterprise Edge Personal Call Manager uses to make a call.

Task tray

An area in the bottom right hand corner of the PC screen. It contains the Enterprise Edge Personal Call Manager task tray icon which is used to perform several common call control functions.

Taskbar

An area at the bottom of the computer screen. It contains the Enterprise Edge Personal Call Manager taskbar icon that is used to maximize the Enterprise Edge Personal Call Manager Window or bring it to the foreground.

Tool bar

The tool bar contains several buttons that provide quick and easy access to Enterprise Edge Personal Call Manager functions.

Tree View

The portion of the Address Book that shows how the folders used to store the contacts are organized.

Wild card character

A special character that can be used represent any letter or number.

Enterprise Edge Personal Call Manager User Guide

P0908542 Issue 01

Image 90

Contents Enterprise Edge Personal Call Manager User Guide Page Contents Putting a call on hold Making a callAnswering a call Multiple callsEnding a call Calling featuresConferencing a call Calls Log WindowAddress Book Importing Contacts Exporting the Contacts Quick DialsEnterprise Edge Personal Call Manager Preferences Enterprise Edge Personal Call Manager User Guide Enterprise Edge Personal Call Manager About this guideInstalling Enterprise Edge Personal Call Manager Starting Enterprise Edge Personal Call ManagerEnterprise Edge Personal Call Manager icons Enterprise Edge Personal Call Manager task tray iconEnterprise Edge Personal Call Manager task tray menu Enterprise Edge Personal Call Manager main window Opening the main windowComponents of the main window Menu bar ToolbarToolbar buttons provide access to commonly used features Address Book Current CallsComponents of the main window Current Calls icons Closing the main window Status barSetting up Enterprise Edge Personal Call Manager Defining the line usedChanging the dialing properties Am dialing from Am in this country Click the I am in this country list boxArea Code Click the prefix you want to delete Click the Remove button Use a calling card for long distance Select the Use calling card for long distance check boxClear the Use calling card for long distance check box Adding a custom calling card Click the Long Distance Usage button Click the International Usage buttonTo access outside lines Disable call waiting by dialingSelect the Disable call waiting by dialing check box Dial usingDefining long distance numbers in your area code Making a call using the Address Book Making a callMaking a call using the task tray or Calls menu Making a call using the toolbar Redialing a number Returning a callCalling from the Quick Dial list Click the icon of the person you want to callKnowing who is calling Knowing when someone is callingAnswering a call Displaying who is calling from the task trayAnswering a call using the You Have a New Call dialog box Answering a call from the main windowAnswering a call from the task tray or Calls menu Accessing the Notes tab Answering a held call using the main window Putting a call on hold using the main windowPutting a call on hold using the task tray or Calls menu Answering a held call using the task tray or Calls menuMultiple calls Switching between calls using the main windowSwitching between calls using the task tray and Call menus Transferring a callTransferring a call using the main window Transferring a call using the right mouse buttonTransferring a call without an announcement Transferring a call without an announcement Transferring a call using the task tray or Calls menu Transferring a call using the keyboard Transferring a call with an announcement Creating a conference using the task tray or Calls menu Creating a conference using the Conference boxCreating a conference using the Calls box Conferencing a callPutting conferences call on hold Putting the conference calls on hold using the main windowRestoring a held conference using the main window Taking a conference off holdSplitting a conference using the main window Splitting a conference using the task tray or Calls menuEnding a conference using the keyboard Ending a conference using the release buttonEnding a conference using the main window Ending a conference using the task tray or Calls menuCalling features Ending a callDo Not Disturb DND Turning DND on or offCall Forward Calls Log Window Viewing the Calls LogUpdating the Calls Log Viewing the Incoming CallsViewing the Outgoing Calls Sorting the Calls LogDeleting calls from the Calls Log Making a call from the Calls LogPrinting call information from the Calls Log Closing the Calls Log WindowAddress Book Tree View of the Address BookList View portion of the Address Book Contacts Adding a new contact to the Address BookAddress Properties dialog box Contacts Business Contacts Mail Address Click beside the Voice Announce File Path field Contacts Adding a caller to the Address Book Finding a contact in the Address Book Contacts Quick Search Contacts Entering names or numbers Editing the properties of a contact Organizing the Address book Copying a contact Copying a contact using the linked copy method Copying a contact using the template copy method Click Paste SpecialMoving a contact Deleting a contact Printing Contacts Folders Creating a new folder in the Address BookCopying a folder Moving a folder Renaming a folder Deleting a folderImporting Contacts Exporting the Contacts Folders Quick Dials Synchronization with the telephoneAdding Quick Dials Opening the Help contents screen Accessing HelpAccessing context-sensitive Help Accessing the Tip of the DayTurning the Tip of the Day on Enterprise Edge Personal Call Manager Preferences Changing the Search preferencesChanging the Dialing Rule Setting Changing the Startup OptionChanging the Caller’s Record Display Setting Changing the Caller’s Record Display Setting Quitting Enterprise Edge Personal Call Manager Removing Enterprise Edge Personal Call ManagerClick Enterprise Edge Personal Call Manager Glossary Menu bar shows the menus available from the main window Index P0908542 Issue Who is calling 34 Task tray menu Enterprise Edge Personal Call Manager User Guide