Nortel Networks P0908542 Issue 01 manual Contacts Entering names or numbers

Page 65

Contacts 65

Entering names or numbers

If you know only part of the name or telephone number of the contact you want to find, you can type the letters or digits you know and the Search feature finds any contacts that match the information you enter.

If the portion of the name or number you know is at the beginning, type the portion you know and click the Find Now button. Enterprise Edge Personal Call Manager finds any contacts that start with the letters or digits you enter.

If you remember the contact’s first name, but not last name, type a comma followed by the contact’s first name. For example, if you are looking for a contact named Tom, type “,Tom”. All of the contacts whose first name is Tom are found.

If the portion you know is not at the start, you can use “wild card” characters at the start of the name or number. There are two wild card characters you can use:

?Use the question mark to represent any single character.

*Use the asterisk to represent any characters that precede the characters you entered.

For example, the following names are in the Address Book:

Chatterton Jones Mason Smith Stanley Steward Washington

If you enter “S” the names found are

Smith, Stanley and Steward.

If you enter “Ste” the only name found is Stewart.

If you enter “?a” the names found are

Mason and Washington.

If you enter “??a” the names found are Chatterton and Stanley.

If you enter “*a” the names found are

Chatterton, Mason, Stanley, Steward, and

 

Washington.

 

Tip: You can also enter a comma (,) as a special character. This special character adds a pause between the numbers dialed.

P0908542 Issue 01

Enterprise Edge Personal Call Manager User Guide

Image 65
Contents Enterprise Edge Personal Call Manager User Guide Page Contents Answering a call Making a callPutting a call on hold Multiple callsConferencing a call Calling featuresEnding a call Calls Log WindowImporting Contacts Exporting the Contacts Quick Dials Address BookEnterprise Edge Personal Call Manager Preferences Enterprise Edge Personal Call Manager User Guide About this guide Enterprise Edge Personal Call ManagerStarting Enterprise Edge Personal Call Manager Installing Enterprise Edge Personal Call ManagerEnterprise Edge Personal Call Manager task tray icon Enterprise Edge Personal Call Manager iconsEnterprise Edge Personal Call Manager task tray menu Components of the main window Enterprise Edge Personal Call Manager main windowOpening the main window Toolbar Menu barToolbar buttons provide access to commonly used features Current Calls Address BookComponents of the main window Current Calls icons Status bar Closing the main windowDefining the line used Setting up Enterprise Edge Personal Call ManagerChanging the dialing properties Am dialing from Area Code Am in this countryClick the I am in this country list box Click the prefix you want to delete Click the Remove button Clear the Use calling card for long distance check box Use a calling card for long distanceSelect the Use calling card for long distance check box Adding a custom calling card Click the International Usage button Click the Long Distance Usage buttonSelect the Disable call waiting by dialing check box Disable call waiting by dialingTo access outside lines Dial usingDefining long distance numbers in your area code Making a call Making a call using the Address BookMaking a call using the task tray or Calls menu Making a call using the toolbar Returning a call Redialing a numberClick the icon of the person you want to call Calling from the Quick Dial listAnswering a call Knowing when someone is callingKnowing who is calling Displaying who is calling from the task trayAnswering a call from the task tray or Calls menu Answering a call using the You Have a New Call dialog boxAnswering a call from the main window Accessing the Notes tab Putting a call on hold using the task tray or Calls menu Putting a call on hold using the main windowAnswering a held call using the main window Answering a held call using the task tray or Calls menuSwitching between calls using the task tray and Call menus Switching between calls using the main windowMultiple calls Transferring a callTransferring a call without an announcement Transferring a call using the main windowTransferring a call using the right mouse button Transferring a call without an announcement Transferring a call using the task tray or Calls menu Transferring a call using the keyboard Transferring a call with an announcement Creating a conference using the Calls box Creating a conference using the Conference boxCreating a conference using the task tray or Calls menu Conferencing a callRestoring a held conference using the main window Putting the conference calls on hold using the main windowPutting conferences call on hold Taking a conference off holdSplitting a conference using the task tray or Calls menu Splitting a conference using the main windowEnding a conference using the main window Ending a conference using the release buttonEnding a conference using the keyboard Ending a conference using the task tray or Calls menuEnding a call Calling featuresTurning DND on or off Do Not Disturb DNDCall Forward Viewing the Calls Log Calls Log WindowViewing the Outgoing Calls Viewing the Incoming CallsUpdating the Calls Log Sorting the Calls LogPrinting call information from the Calls Log Making a call from the Calls LogDeleting calls from the Calls Log Closing the Calls Log WindowTree View of the Address Book Address BookList View portion of the Address Book Adding a new contact to the Address Book ContactsAddress Properties dialog box Contacts Business Contacts Mail Address Click beside the Voice Announce File Path field Contacts Adding a caller to the Address Book Finding a contact in the Address Book Contacts Quick Search Contacts Entering names or numbers Editing the properties of a contact Organizing the Address book Copying a contact Copying a contact using the linked copy method Click Paste Special Copying a contact using the template copy methodMoving a contact Deleting a contact Printing Contacts Creating a new folder in the Address Book FoldersCopying a folder Moving a folder Deleting a folder Renaming a folderImporting Contacts Exporting the Contacts Folders Adding Quick Dials Quick DialsSynchronization with the telephone Accessing context-sensitive Help Accessing HelpOpening the Help contents screen Accessing the Tip of the DayTurning the Tip of the Day on Changing the Search preferences Enterprise Edge Personal Call Manager PreferencesChanging the Startup Option Changing the Dialing Rule SettingChanging the Caller’s Record Display Setting Changing the Caller’s Record Display Setting Click Enterprise Edge Personal Call Manager Quitting Enterprise Edge Personal Call ManagerRemoving Enterprise Edge Personal Call Manager Glossary Menu bar shows the menus available from the main window Index P0908542 Issue Who is calling 34 Task tray menu Enterprise Edge Personal Call Manager User Guide