Nortel Networks P0908542 Issue 01 manual Redialing a number, Returning a call

Page 32

32Redialing a number

Redialing a number

Enterprise Edge Personal Call Manager keeps a list of the last ten telephone numbers you called. The most recent call is at the top of the list and the oldest call is at the bottom. When there are ten calls on the list and you make another call, the new call is added to the top of the list and the oldest call is deleted. If you call a number that is on the list, the number does not appear on the list a second time. The number is moved from its previous location to the top of the list.

To redial one of the last ten telephone numbers:

1.Click the Enterprise Edge Personal Call Manager icon or the Calls menu and then point to Redial List.

2.Click the number you want to redial.

Returning a call

Enterprise Edge Personal Call Manager keeps a list of the telephone numbers of the last ten people who called you. The Callers List shows both the calls you answered and the calls you were unable to answer. You can use this list to return the calls.

The calls on the Callers List are numbered from one to ten. Call number one is the most recent call and is stored at the top of the list. Call number ten is the oldest call and is stored at the bottom of the list. When there are ten calls on the list and you receive another call, the new call is added to the top of the list and the oldest call is deleted. If you receive a call from a number that is on the list, the number does not appear on the list twice. The number is moved from its previous location to the top of the list.

Telephone numbers appear on the Callers List if:

you subscribe to a Caller ID (CLID) service. or

you receive an internal call through Enterprise Edge.

To return a call:

1.Click the Enterprise Edge Personal Call Manager task tray icon or the Calls menu and then point to Callers List.

2.Click the number of the person you want to call.

Enterprise Edge Personal Call Manager User Guide

P0908542 Issue 01

Image 32
Contents Enterprise Edge Personal Call Manager User Guide Page Contents Making a call Answering a callPutting a call on hold Multiple callsCalling features Conferencing a callEnding a call Calls Log WindowAddress Book Importing Contacts Exporting the Contacts Quick DialsEnterprise Edge Personal Call Manager Preferences Enterprise Edge Personal Call Manager User Guide Enterprise Edge Personal Call Manager About this guideInstalling Enterprise Edge Personal Call Manager Starting Enterprise Edge Personal Call ManagerEnterprise Edge Personal Call Manager icons Enterprise Edge Personal Call Manager task tray iconEnterprise Edge Personal Call Manager task tray menu Components of the main window Enterprise Edge Personal Call Manager main windowOpening the main window Menu bar ToolbarToolbar buttons provide access to commonly used features Address Book Current CallsComponents of the main window Current Calls icons Closing the main window Status barSetting up Enterprise Edge Personal Call Manager Defining the line usedChanging the dialing properties Am dialing from Area Code Am in this countryClick the I am in this country list box Click the prefix you want to delete Click the Remove button Clear the Use calling card for long distance check box Use a calling card for long distanceSelect the Use calling card for long distance check box Adding a custom calling card Click the Long Distance Usage button Click the International Usage buttonDisable call waiting by dialing Select the Disable call waiting by dialing check boxTo access outside lines Dial usingDefining long distance numbers in your area code Making a call using the Address Book Making a callMaking a call using the task tray or Calls menu Making a call using the toolbar Redialing a number Returning a callCalling from the Quick Dial list Click the icon of the person you want to callKnowing when someone is calling Answering a callKnowing who is calling Displaying who is calling from the task trayAnswering a call from the task tray or Calls menu Answering a call using the You Have a New Call dialog boxAnswering a call from the main window Accessing the Notes tab Putting a call on hold using the main window Putting a call on hold using the task tray or Calls menuAnswering a held call using the main window Answering a held call using the task tray or Calls menuSwitching between calls using the main window Switching between calls using the task tray and Call menusMultiple calls Transferring a callTransferring a call without an announcement Transferring a call using the main windowTransferring a call using the right mouse button Transferring a call without an announcement Transferring a call using the task tray or Calls menu Transferring a call using the keyboard Transferring a call with an announcement Creating a conference using the Conference box Creating a conference using the Calls boxCreating a conference using the task tray or Calls menu Conferencing a callPutting the conference calls on hold using the main window Restoring a held conference using the main windowPutting conferences call on hold Taking a conference off holdSplitting a conference using the main window Splitting a conference using the task tray or Calls menuEnding a conference using the release button Ending a conference using the main windowEnding a conference using the keyboard Ending a conference using the task tray or Calls menuCalling features Ending a callDo Not Disturb DND Turning DND on or offCall Forward Calls Log Window Viewing the Calls LogViewing the Incoming Calls Viewing the Outgoing CallsUpdating the Calls Log Sorting the Calls LogMaking a call from the Calls Log Printing call information from the Calls LogDeleting calls from the Calls Log Closing the Calls Log WindowAddress Book Tree View of the Address BookList View portion of the Address Book Contacts Adding a new contact to the Address BookAddress Properties dialog box Contacts Business Contacts Mail Address Click beside the Voice Announce File Path field Contacts Adding a caller to the Address Book Finding a contact in the Address Book Contacts Quick Search Contacts Entering names or numbers Editing the properties of a contact Organizing the Address book Copying a contact Copying a contact using the linked copy method Copying a contact using the template copy method Click Paste SpecialMoving a contact Deleting a contact Printing Contacts Folders Creating a new folder in the Address BookCopying a folder Moving a folder Renaming a folder Deleting a folderImporting Contacts Exporting the Contacts Folders Adding Quick Dials Quick DialsSynchronization with the telephone Accessing Help Accessing context-sensitive HelpOpening the Help contents screen Accessing the Tip of the DayTurning the Tip of the Day on Enterprise Edge Personal Call Manager Preferences Changing the Search preferencesChanging the Dialing Rule Setting Changing the Startup OptionChanging the Caller’s Record Display Setting Changing the Caller’s Record Display Setting Click Enterprise Edge Personal Call Manager Quitting Enterprise Edge Personal Call ManagerRemoving Enterprise Edge Personal Call Manager Glossary Menu bar shows the menus available from the main window Index P0908542 Issue Who is calling 34 Task tray menu Enterprise Edge Personal Call Manager User Guide