Net Optics 3300 manual Quick Messaging, Transferring an Outside Caller to a Mailbox

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Voice Mail User Guide

Personal Contacts Program alternate numbers where callers can contact you instead of leaving a message. See “Personal Contacts” on page 21 for more information.

Forward to E-mailEnable or disable the forward voice mail to e-mail feature. See “Forward to E-mail” on page 22 for more information.

Exit Options Exit User Options menu.

Quick Messaging

Quick Messaging allows you to leave messages for yourself or fellow employees without ringing their telephone or accessing your mailbox.

1.Dial the Message Center extension.

2.When the system answers, press .

3.Enter the mailbox number where you wish to leave a message. If you normally use a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

4.Record the message (at least two seconds in length).

5.Press any key or hang up.

Transferring an Outside Caller to a Mailbox

To transfer a caller on an outside line to a mailbox:

1.Press the Transf/Conf key. If you do not have a Trans/Conf key, press and release the hookswitch.

2.Dial the Message Center extension.

3.When the system answers,

If you have a mailbox, press .

If you do not have a mailbox, press .

4.Enter the mailbox number where the caller wants to leave a message. If you normally use a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

5.Hang up immediately.

Tip: If you do not hang up immediately, the caller will miss part of the mailbox’s greeting.

Accessing the Auto Attendant from a Mailbox

To dial another extension when you call someone and get their mailbox:

1.During the mailbox greeting, press to transfer to the Auto Attendant.

2.Dial the extension you want to reach. If Name Dialing is enabled on the system, you can use the keypad to spell the name of the party you want to reach.

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Contents Voice Mail User Guide Trademarks Ask your Administrator to help you complete this information Quick Reference SheetPage Table of Contents Quick Reference Sheet Voice Mail User Guide Your Telephone IntroductionAbout Your Voice Mail System Easy to useWhere to Get Help PreparationsAccessing the Voice Mail System Calling the Voice Mail System for the First TimeCalling for Messages With the Message Light OnUsing the Voice Mail System Menu Overview Main MenuPlaying Your Messages Making and Sending MessagesUser Options Transferring an Outside Caller to a Mailbox Accessing the Auto Attendant from a MailboxQuick Messaging To transfer a caller on an outside line to a mailboxName Dialing To dial by nameChecking More Than One Mailbox Message NotificationTo create, or add a number to, a distribution list Distribution ListsTo set Message Notification To name a distribution list To review a distribution listTo delete a number in a distribution list To use a distribution listUsing Mailbox Greetings Effectively Mailbox GreetingsTo create a temporary greeting To disable and enable a temporary greetingTo change a permanent greeting Personal Contacts To program a personal contactTo set your Forward to E-mail options using a telephone Forward to E-mailTo manually forward a voice mail message Voice Mail User Guide Helpful Hints Visual Voice Mail Type AheadMessage Length and Conditions