Net Optics 3300 manual Personal Contacts, To program a personal contact

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Using the Voice Mail System

Personal Contacts

Personal Contacts allow you to store alternate numbers where callers can contact you instead of leaving a message. Callers are prompted in the greeting to press a key to have their call transferred to the alternate number—they are never told the number. You can program up to ten (10) Personal Contacts, assigning a Personal Contact key (0–9) to each number. You then add information about these personal contact keys in your mailbox greeting.

Personal Contact keys for cellular telephone (2), fax (3) and pager (7) are pre-defined by the system. When you program these personal contacts, the system plays the pre-recorded messages for these personal contacts after your mailbox greeting.

Tip: If a number is not programmed for a pre-defined Personal Contact, the corresponding message is not played (for example, if you only programmed a cellular telephone number, only the pre-recorded message for cellular number will play).

Personal Contact key 0 is usually used to transfer to the operator but you’re free to use it for contact numbers.

In a bilingual system, a caller that presses the Languages Toggle key cannot use any of the programmed Personal Contact keys. Also, programming the Personal Contact key that corresponds to the Language Toggle key disables the Language Toggle key. See “About Bilingual Greetings” on page 19 for more information about the Language Toggle key.

The following is a greeting that includes a prompt to contact the mailbox owner by cellular telephone (the pre-recorded system message for cellular phone personal contact will also play after this greeting):

“You have reached Tom Murphy. I can't answer the phone right now. Please leave your name, number, and a short message – I will get back to you as soon as possible. To try to reach me on my cell phone, press 2. If you would like to speak with an operator, press 0 at any time.”

To program a personal contact:

1.Access your voice mailbox.

2.Press for User Options.

3.Press for Additional Options.

4.Press for Personal Contacts.

5.Select the desired Personal Contact number:

•for a cellular telephone number, press ,

•for a fax number, press ,

•for a pager number, press ,

•for another type of number, select any number between 0 and 9, except 2, 3 and 7.

6.Enter the telephone number for the contact using the dial pad (up to 20 characters). To delete the number, press . To skip to the next personal contact, press .

Enter the number as you would normally dial it to call the number.

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Contents Voice Mail User Guide Trademarks Quick Reference Sheet Ask your Administrator to help you complete this informationPage Table of Contents Quick Reference Sheet Voice Mail User Guide About Your Voice Mail System IntroductionYour Telephone Easy to usePreparations Where to Get HelpCalling the Voice Mail System for the First Time Accessing the Voice Mail SystemWith the Message Light On Calling for MessagesMenu Overview Main Menu Using the Voice Mail SystemMaking and Sending Messages Playing Your MessagesUser Options Quick Messaging Accessing the Auto Attendant from a MailboxTransferring an Outside Caller to a Mailbox To transfer a caller on an outside line to a mailboxTo dial by name Name DialingMessage Notification Checking More Than One MailboxDistribution Lists To set Message NotificationTo create, or add a number to, a distribution list To delete a number in a distribution list To review a distribution listTo name a distribution list To use a distribution listMailbox Greetings Using Mailbox Greetings EffectivelyTo disable and enable a temporary greeting To change a permanent greetingTo create a temporary greeting To program a personal contact Personal ContactsForward to E-mail To set your Forward to E-mail options using a telephoneTo manually forward a voice mail message Voice Mail User Guide Helpful Hints Type Ahead Message Length and ConditionsVisual Voice Mail
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