Nortel Networks Voice Mail manual Recording greetings, To play, delete, or re-record your greeting

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Recording greetings

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You can record external, internal, and temporary greetings. Callers from outside your organization hear your external greeting, callers within your organization hear your internal greeting. If you don’t record an internal greeting, all callers hear your external greeting.

You can record a temporary greeting to tell your callers that you are away from the office. All callers hear your temporary greeting if you record one. Tell your callers the times or dates of your absence, and when you will retrieve your messages. You can set up your mailbox to refuse messages while you are away. See Blocking messages, page 10.

Keep your greetings brief and informative, and speak clearly. Check your greetings by calling your number from external and internal telephones.

To record your greeting

1While logged in to your mailbox, press 8 2.

2Press 1 for external greeting, 2 for internal greeting, or 3 for temporary greeting.

3Press 5 to record. Wait for the tone, then record your greeting.

4Press # to end the recording.

To play, delete, or re-record your greeting

While at your greeting, you can play, delete, or re-record it.

￿To play your greeting, press 2.

￿To delete your greeting, press 7 6.

￿To re-record your greeting or add to it, press 5 at the point in the greeting where you want to start. Record the new greeting, then press #.

To set the expiry date for your temporary greeting

You can set an expiry month, day, and time for your temporary greeting. When the temporary greeting expires, your callers will hear your external or internal greeting.

1While at your temporary greeting, press 9 to set the expiry date.

2Enter the month, day, and time, pressing # after each entry.

￿For the current month or day, press # only.

￿For a time setting of 9:00, press 9 0 0 #. For a.m., press 1; for p.m., press 2. Expiry time will be 9:00 in the time zone at your mailbox location.

￿For the standard expiry time of one minute after midnight on the date you specified, press # for time.

￿For no expiry, press ###.

If you do not set an expiry date, or if you press # for month, day, and time, your temporary greeting will remain in effect until you delete it.

To return to your messages

When you have finished recording your greetings, press 4.

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Contents L l P i l o t TM Contents Welcome to CallPilot Working with CallPilot How to use this guideCallPilot terms Help sourcesMessage List Commands CallPilot keypad commandsPlaying and recording Using standard commandsLogging in to your mailbox To log in using AutologinTo log in for the first time To logRecording your name Changing your passwordRecording greetings To play, delete, or re-record your greetingTo set the expiry date for your temporary greeting Assigning a custom operator Turning Autologin on or offBlocking messages To review and assign your custom operator numberPlaying your messages To play your messagesTo review and respond to your messages Changing message volume Changing message speedDeleting and restoring messages Replying to the sender Calling the senderReplying to the sender and all recipients To call the senderTo forward a message Forwarding a messageTo cancel an address entry Composing a messageTo address, record, and send a message To address a message to a local mailbox Addressing a messageTo address a message to a distribution list To address a message to a telephoneAddressing by name Checking and editing your messageTo address by name To add an Urgent option Adding message optionsTo add a Private option To request an acknowledgment to your messageTo add an attachment to a message Adding message attachmentsThru-dialing Express messagingDistribution lists To create a personal distribution listTo play, edit, or delete a personal distribution list To set up Remote Notification the first time Remote NotificationTo turn Remote Notification on and off Remote Notification Planner Working in Remote Notification setupTo change your notification days To change your notification message typeTo change your notification times When you are the caller Your CallPilot numbers CallPilot Multimedia Messaging User Guide