
Putting a Call on HOLD
7HPSRUDULO\SODFHWKHFXUUHQWDFWLYHFDOORQKROG
l | ‡ ,QGLFDWHWRWKHSDUW\RQWKHOLQHWKDW\RXZLOOEH | |
SODFLQJWKHPRQKROG | ||
|
‡ 3UHVV+ROGNH\'LVSOD\VKRZVFDOOHURQ+ROG
To Retrieve a Call on Hold
‡/LIWKDQGVHWRUSUHVV6SHDNHUNH\
‡3UHVVFRQWURONH\IRU/LQH.H\V
‡3UHVVWKHOLQHNH\RUSUHVV1H[WDVQHHGHGIRUWKH OLQHRQKROG
If Unanswered
$IWHUDSUHSURJUDPPHGWLPHZLWKDFDOORQKROG
$XWRPDWLF5HFDOOLVLQLWLDWHGLIHQDEOHG$YLVXDODQG DXGLEOHVLJQDOOLQHNH\IODVKDQGULQJEXUVWLVVHQWWRWKH
VWDWLRQWKDWSODFHGWKHFDOORQKROG
Last Number Redial
5HGLDOWKHODVWQXPEHUGLDOHG
l | ‡ 3UHVVFRQWURONH\IRU)XQFWLRQ.H\V | |
‡ 3UHVVFRQWURONH\IRU5HGLDO'LVSOD\VKRZVWKH | ||
| ||
| QXPEHUWRUHGLDO | |
| ‡ 5HSHDWWKHDERYHVWHSVXQWLOWKHGHVLUHGQXPEHULV | |
| GLVSOD\HGIRUXSWRSUHYLRXVO\GLDOHGQXPEHUV | |
| ‡ 3UHVVWKHNH\7KHQXPEHURQWKHGLVSOD\LV | |
| DXWRPDWLFDOO\GLDOHG |
Transferring a Call
‡$IWHUFRQYHUVLQJDVNWKHSDUW\WRKROG
‡3UHVV7UDQVIHUNH\KHDULQWHUUXSWHGGLDOWRQH
‡'LDOGHVWLQDWLRQVWDWLRQH[WHQVLRQDQGKDQJXSRUZDLW
IRUGHVWLQDWLRQWRDQVZHU