Recording/Screening Calls

Using the Record- a-Call Feature

This feature allows you to record a conversation while you are active on a call at your extension.

NOTE:

The Record-a-Call feature is not available to all users on all systems. See your System Manager for feature availability.

When on a call you want to record, do the following to begin recording:

1: Press the preprogrammed Record-a-Call (RAC) button.

When the system answers, if there is space in your mailbox, the system will confirm that it will begin recording.

2: You and your party should begin speaking.

NOTE:

If the system detects silence for a period of 15 seconds after you have begun recording a conversation, the system automatically turns off the Record-a-Call feature.

If this happens you can begin recording again by pressing the Record-a-Call button. When you resume recording, the system saves the new recording as a separate message.

3: To stop recording the conversation, do one of the following:

Press the Record-a-Call button again. (You will still be connected to the other party.)

Hang up. (Recording stops and you are disconnected from your party.)

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