Avaya 5420 + EU24 manual Contents

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	Contents - Page iii
Display Mode	24
Function Key Programming	25
Shorthand Programming Mode	26
Longhand Programming	27
Display Key Features	28
Dial (#)	28
Group (#)	28
User (#)	28
Absnt - Set Absent Text	29
Acct - Account Code Entry (!)	29
AD - Abbreviated Dial (!)	29
Admin - Self-Administer (!)	29
Apear - Appearance	30
AutCB - Automatic Callback (!)	30
Busy - Busy	30
BusyH - Busy On Held	30
CFrwd - Call Forwarding All (!)	31
ClrCW - Clear CW	31
CnfRV - Conference Meet Me	31
Conf+ - Conference Add	31
CPark - Call Park (!)	32
CPkUp - Call Pickup (!)	32
CWOff - Call Waiting Off	32
CWOn - Call Waiting On	33
CWSus - Call Waiting Suspend	33
DCW - Dial CW	33
Dir - Directory (!)	33
Dirct - Dial Direct	34
DNDOn - Do Not Disturb On	34
DNDOf - Do Not Disturb Off	34
DNDX+ - Do Not Disturb Exception Add	34
DNDX- - Do Not Disturb Exception Delete	34
DPkUp - Directed Call Pickup (!)	35
Drop - Drop (!)	35
DTone - Secondary Dial Tone	35
Emrgy - Dial Emergency	35
Flash - Flash Hook (#)	35
FolTo - Follow Me To	36
FwBNo - Forward On Busy Number	36
FwBOn - Forward On Busy On	36
FwBOf - Forward On Busy Off	36
FwdH+ - Forward Hunt Group Calls On	37
FwdH- - Forward Hunt Group Calls Off	37
FwdNo - Forward Number	37
FwdOf - Cancel All Forwarding	37
FwNOn - Forward On No Answer On	38
FwNOf - Forward On No Answer Off	38
FwUOn - Forward Unconditional On	38
FwUOf - Forward Unconditional Off	38
GrpPg - Group Paging (!)	38
HdSet - Headset Toggle (!)	39
Here- - Follow Me Here Cancel	39
Here+ - Follow Me Here	39
HfAns - Internal Auto-Answer (!)	39
HGEna - Hunt Group Enable	40
HGDis - Hunt Group Disable	40
HGNS+ - Set Hunt Group Night Service (!)	40
HGNS- - Clear Hunt Group Night Service	40
HGOS+ - Set Hunt Group Out of Service	41
HGOS- - Clear Hunt Group Out of Service	41
Hold - Hold Call	41
HoldCW - Hold Call Waiting	41
IAuto - Automatic Intercom	41
ICSeq - Set Inside Call Sequence	42

IP Office 5420 + EU24 User’s Guide	Contents - Page iii
40DHB0002UKEG – Issue 4 (9th February 2004)

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Contents IP Office Contents Contents Iv Contents Index Overview 5420 TelephoneCall Coverage Appearance Call Appearance KeysBridged Appearance Line AppearanceCall Appearance/Function Key Icons System FeaturesClearing a Call Basic Call Handling FeaturesAnswer a Call Making a CallTo end a speakerphone call Headset WorkingSpeakerphone To clear a headset callHold Speed DialRedial MuteTransfer ConferenceMessage Overview of Speed Dials Speed DialsEditing a Speed Dial Using Speed DialsDialing a Speed Dial Number Deleting a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogSaving a Call Log Entry to Your Speed Dial List Using the Call LogViewing the Call Log Making Calls from the Call LogSetting Which Calls are Logged Deleting a Call Log EntryErasing All Logged Calls Overview of 5420 Options Changing the 5420 OptionsTo change the ring pattern Adjusting the Display ContrastSelecting Personalized Options Ring OptionsDefault Phone/Erase All Settings Call Log SetupUsing Self Test Selecting the Display ModeLanguage Changing Function Key LabelsAutomatic Gain Control AGC Changing the labels of the Function Keys Programming Your Own FeaturesFunction Keys Overview of the Function KeysTo change the Display Mode Display ModeNormal Mode Call Center ModeName Description Toggles Data Function Key ProgrammingShorthand Programming Mode Admin PagesAdmin1 Longhand Programming Feature on ButtonUser # Display Key FeaturesDial # Group #AD Abbreviated Dial Admin Self-AdministerAbsnt Set Absent Text Acct Account Code EntryBusyH Busy On Held Apear AppearanceAutCB Automatic Callback Busy BusyConf+ Conference Add CFrwd Call Forwarding AllClrCW Clear CW CnfRV Conference Meet MeCWOff Call Waiting Off CPkUp Call PickupDir Directory CWOn Call Waiting OnCWSus Call Waiting Suspend DCW Dial CWDNDX+ Do Not Disturb Exception Add Dirct Dial DirectDNDOn Do Not Disturb On DNDOf Do Not Disturb OffEmrgy Dial Emergency DPkUp Directed Call PickupDrop Drop DTone Secondary Dial ToneFwBOf Forward On Busy Off FolTo Follow Me ToFwBNo Forward On Busy Number FwBOn Forward On Busy OnFwdNo Forward Number FwdOf Cancel All ForwardingFwdH+ Forward Hunt Group Calls On FwdH- Forward Hunt Group Calls OffGrpPg Group Paging FwNOf Forward On No Answer OffFwUOn Forward Unconditional On FwUOf Forward Unconditional OffHfAns Internal Auto-Answer Here- Follow Me Here CancelHdSet Headset Toggle Here+ Follow Me HereHGNS- Clear Hunt Group Night Service HGEna Hunt Group EnableHGDis Hunt Group Disable HGNS+ Set Hunt Group Night ServiceIAuto Automatic Intercom HGOS- Clear Hunt Group Out of ServiceHold Hold Call HoldCW Hold Call WaitingInclu Dial Inclusion Login Extn LoginICSeq Set Inside Call Sequence IDial Dial IntercomOCSeq Set Outside Call Sequence Logof Extn LogoutMusic Hold Music NATim Set No Answer TimePhyEx Dial Physical Extension by Number Park Park #Park Call Park to Other Extension PCall Priority CallPickM Call Pickup Members PickG Call Pickup GroupQueue Call Queue RBak+ Ringback When FreeProg Abbreviated Dial Program Quota Clear QuotaRelay Relay Pulse RBak Cancel Ringback When FreeRBSeq Set Ringback Sequence Recor Call RecordRide Ride Call Rely- Relay OffResum Resume Call Rtriv Retrieve CallRngOf Ringer Off SAC Send All CallsSpres AD Suppress Steal Call Steal SusCW Suspend CWSuspe Suspend Call VMRB- Voicemail Ringback Off Timer TimerTmDay Time of Day Toggl Toggle CallsWUTim Set Wrap Up Time VMCol Voicemail CollectVMOff Voicemail Off VMOn Voicemail OnAnswering Calls System FeaturesIntroduction Making CallsDo Not Disturb Call WaitingCall Forwarding Diverting CallsVoicemail Default Feature CodesEU24 Overview ConnectionKey Viewing the Alternate Display Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Button Understanding Call Appearance/Feature Button Status IconsConference IndexIndex