Using the EU24 Expansion Module | EU24 Expansion Module - Page 57 |
Using the EU24 Expansion Module
The following sections explain how to use the features of the EU24 Expansion Module. For more information, consult your System Administrator.
Viewing the Alternate Display
Although the EU24 Expansion Module supports an additional 24 call appearance/feature buttons, it only displays the button labels and icons for one column at a time. A dotted line separates the left column from the right column.
When you are viewing the labels and icons for the left column, the icons for the right column are displayed to the right of the dotted line. To view the column not currently displayed, press the Alternate Display button.
Selecting a Call Appearance/Feature Button
To select an available call appearance or feature, press the button next to the label in the column currently displayed.
If the call appearance or feature is not currently displayed, use the Alternate Display key to access the additional 12 call appearance/feature button labels.
Understanding Call Appearance/Feature Button Status Icons
When a call arrives for a call appearance on the EU24 Expansion Module, the bell icon blinks on the corresponding call appearance. To answer the call, press the button associated with the call appearance.
The icons displayed on the call appearance allow you to determine the status (for example, on hold) of each call on the EU24 Expansion Module. Icons also indicate whether a feature has been administered for a particular button on the EU24 Expansion Module. For an explanation of these icons see Call Appearance/Function Key Icons on page 8.
IP Office 5420 + EU24 User’s Guide | EU24 Expansion Module - Page 57 |
40DHB0002UKEG – Issue 4 (9th February 2004) | Using the EU24 Expansion Module |