Adding a New Speed Dial

Avaya 5420 + EU24 manual Adding a New Speed Dial

Using Speed Dials

Speed Dials - Page 15

1.Press SpDial. If SpDial is not shown, press to exit the current screen.

•Press Add. If a message stating that the speed dial list is full appears, you must first delete an existing entry before adding any new entry. See Deleting a Speed Dial on page 14.

You can switch between Name and Number entry by pressing the key next to the item you want to edit.

The options also change accordingly.

2.With Name selected, begin entering text using the telephone keypad. Each key is marked with the letters and number it provides. You may have to press the key more than once depending on the character you require.

•For example, the key 2 is also marked as A, B and C. To enter a C, press 2 until a C is displayed.

•If the next character you want to enter is on the same key, press to move the cursor right and then enter the character.

•By default the first letter is entered in upper-case and the phone then switches to lower-case entry mode. To change the case of the current character press Case.

•To enter a space press Space.

•If you make a mistake, use Backspace to delete the character to the left of the cursor.

•If you have made a mistake in the middle of a character string and do not wish to backspace and re-enter all the characters, use the key to step back to one character before the point where you wish to edit. Either insert the new character or press Backspace to delete the character to the left of the cursor.

•Pressing the * key once enters a . (period) or twice a *. To enter more than one

*or period, press to move the cursor right and then enter the character.

•Pressing the # key once enters a - (dash) or twice a #. To enter more than one

# or dash, press to move the cursor right and then enter the character.

3.When the name is set as required, select Number.

4.Enter the number required using the dialing keypad. For external numbers remember to enter any external dialing prefix required (9 say).

•To enter a hyphen, press Hyphen. This does not affect the number dialed but may help make numbers more readable.

•To enter a 1.5 second pause, press Pause. This will appear as a , (comma) character in the telephone number.

•Use either the or key to move the cursor left or right.

•If you make a mistake, use Backspace to delete the number to the left of the cursor.

5.Do one of the following:

•To save the speed dial and return to the speed dial list, press Save.

•To return to the speed dial list without saving the changes press Cancel.

•To return to the call handling screen without saving changes press Exit .

IP Office 5420 + EU24 User’s Guide	Speed Dials - Page 15
40DHB0002UKEG – Issue 4 (9th February 2004)	Using Speed Dials

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.