What numbers can I call using BT Broadband Talk? | BT Hub Phone 2.1

What numbers can I call using BT Broadband Talk?

•Any number in the UK

•Other BT Broadband Talk customers

•Anywhere in the world

•Any UK mobile number

•All 08 numbers (including 0800/0845/0870)

•Premium rate numbers

•Personalised numbers (some 07 numbers)

•BT directory enquiries 118500/505

•Emergency services

•You cannot call: the operator, non-BT directory enquiries, 101 (non-emergency calls, i.e. Community support and antisocial behaviour), directory enquiries for disabled customers, short code numbers such as 150, 151 dial-up Internet Service Providers and text relay.

What happens when I make emergency calls?

If you make an emergency call to 999 or 112 from your

BT Broadband Talk line, the Hub will automatically use your standard telephone line.

This is a safety measure to ensure the emergency services can identify your location, if needed.

The location information obtained is limited to the address of the BT telephone line.

Important: if there’s a power failure, your BT Hub Phone and/or DECT cordless phone won’t work. Alternative arrangements should be made for access to emergency services. We recommend you maintain your primary telephone line for contacting emergency services.

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BT Hub Phone 2.1 manual What numbers can I call using BT Broadband Talk?, What happens when I make emergency calls?

Contents

BT Hub Phone Thank you for choosing BT Quick Start BT Hub Phone Contents Page Learn about… Page BT Hub Phone BT Broadband Talk Other features includeBT Hub Phone Use this section to learn about BT Home Hub BT Broadband Talk BT Broadband Talk tips Page Set-up Page Check equipment Use this section to set upBT Broadband Talk set-up Sign up to BT Broadband Talk BT Hub Phone set-up BT Broadband Talk is set upFollow these simple steps to set up your BT Hub Phone Check box contents Register handset to your Home Hub Bac Help see Using the phone Page Contacts Use this section to find out more about Your handsetMaking and receiving calls Calls Lists BT ServicesSettings Help Using additional handsets Handset buttons Scroll up through menus/lists Switch to a caller waiting on hold Menu option buttons Using menusAccessing menus directly from the standby screen Handset menus Menu map Calls Lists Contacts Settings Handset display icons Handset displayExample standby screen If necessary, scroll to the event you want to view New event indicatorsYou have missed 2 calls To view your new events To make an external call To switch the handset power on/offPress and hold Press to switch the handset back on again Making calls with Broadband Talk Options during a call To end a callOptions before dialling Save number press Select to add to your Contacts see To answer a call To switch Secrecy onSecrecy Receiving calls To make a handsfree call To switch to handsfree during a callHandsfree calling To reject the call To delete entries from the dialled calls list RedialTo redial a number from the dialled calls list Press to dial the number To dial a speed dial number Speed dialTo store a speed dial number Key lock To switch key lock on and offTo switch the handset ringer on/off Find handset Paging Entering names Enter a name using the keypadTo add a new Contact To dial a number from Contacts To access your ContactsPress Save to save the contact To delete a number from a Contact Contact optionsTo edit a Contact To add a number to a Contact To assign a Contact number to speed dial button To set a default numberTo assign a ringtone to a Contact To check the memory status Contact list optionsTo delete a Contact To select shared or handset only Contacts List To delete all Contacts Caller details Other threeTo view the calls lists To view your missed calls Missed callsTo dial a number from a call list Save a number to an existing contact Calls list optionsTo save a number as a new contact Delete all calls Delete a calls list entry To call the BT Hub Helpdesk To call 1571 and access your voicemailBT Answer BT Hub Phone Helpdesk To end the current call and speak to the waiting caller To switch between the current and waiting callersCall Waiting To call BT 118 500 directory enquiries BT 118 500* directory enquiriesTo ignore the waiting caller To change your ringtone To set the ringer volumeTo switch the Voicemail alert on/off Sounds To switch the battery low warning on/off To switch keypad tones on/off Display Alarm and time settingsTo switch the new event backlight flash on/off To set an alarm on/off To change the time format To stop the alarm ringingTo change the alarm ringtone Press Save to confirm Call settingsTo switch auto talk on/off To add or edit a speed dial To show the current software version Automatic software upgradeTo manually check for software update Handset software To change your BT Hub 4-digit PIN ResetSystem PIN is set to 0000 as default is stored in the Hub System PIN Enter the System PIN and press Select to confirm To perform a Settings or Full reset To register a GAP compatible handset To register a Hub Phone To receive an internal call Internal callsTo de-register a handset To make an internal call To transfer an external call to another Hub Phone Help Page Help If it still won’t turn on, please calls us on 0800 111 What if my phone won’t turn on? BT Hub Phone When am I using BT Broadband Talk? What are my BT Broadband Talk charges? What do the different battery icons mean?Why does my phone keeps flashing? What’s my handset’s range? How can I set up the 1571 voicemail service on my Hub Phone? What can affect call quality? What happens when I make emergency calls? What numbers can I call using BT Broadband Talk?Page General Safety Environmental CleaningHearing aids Product disposal instructions for business users Product disposal instructions Outside the guarantee period GuaranteeWithin the guarantee period If you have to return your BT Hub Phone For your recordsTechnical information Page Page Offices worldwide