What numbers can I call using BT Broadband Talk?

Any number in the UK

Other BT Broadband Talk customers

Anywhere in the world

Any UK mobile number

All 08 numbers (including 0800/0845/0870)

Premium rate numbers

Personalised numbers (some 07 numbers)

BT directory enquiries 118500/505

Emergency services

You cannot call: the operator, non-BT directory enquiries, 101 (non-emergency calls, i.e. Community support and antisocial behaviour), directory enquiries for disabled customers, short code numbers such as 150, 151 dial-up Internet Service Providers and text relay.

What happens when I make emergency calls?

If you make an emergency call to 999 or 112 from your

BT Broadband Talk line, the Hub will automatically use your standard telephone line.

This is a safety measure to ensure the emergency services can identify your location, if needed.

The location information obtained is limited to the address of the BT telephone line.

Important: if there’s a power failure, your BT Hub Phone and/or DECT cordless phone won’t work. Alternative arrangements should be made for access to emergency services. We recommend you maintain your primary telephone line for contacting emergency services.

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BT Hub Phone 2.1 manual What numbers can I call using BT Broadband Talk?, What happens when I make emergency calls?