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BT Services
Your BT Hub Phone 2.1 gives you easy access to a range of
BT services via the main menu:
• BT Answer 1571 – your voicemail service
• Helpdesk – BT Hub Helpdesk assistance
• Call Waiting – lets you know if a second caller is trying
to reach you
• BT 118 5001 – BT Directory assistance

BT Answer 1571

To call 1571 and access your voicemail
1 Press Menu, scroll down to BT Services and press Select.
2 BT Answer 1571 is highlighted. Press Select to dial and
then follow the voice prompts.
For easy dialling, 1571 is also stored as a speed dial number.
1 Press and hold to speed dial BT Answer 1571, then
follow the voice prompts.

BT Hub Phone Helpdesk

There is a comprehensive help section at the back of
this guide on page 61. If your question isn’t answered
there, you can also see the online help at www.bt.com/
broadbandtalk/support. If you still need some help, you
can call the Hub Helpdesk.
To call the BT Hub Helpdesk
1 Press Menu, scroll down to BT Services and press Select.
2 Scroll down to Helpdesk and press Select to dial.
1 Please note that there are other directory services available.
Please refer to bt.com for pricing information.