Call Waiting | BT Hub Phone 2.1 manual

Call Waiting

Call Waiting lets you know if an incoming call arrives while you are already on the phone. You will hear a soft beep every 5 seconds (the beep is not audible to the person you are speaking to) and the second caller’s details will be shown on the handset display.

You can put the current call on hold and speak to the second caller, or reject the second call.

If you have more than one handset, the other handsets will ring unless the maximum number of calls is already in progress.

Call Waiting is set automatically, you can turn this feature off by using #43#. When you turn Call Waiting off you will hear a beep.

To switch between the current and waiting callers

1Press Switch to answer the waiting call and put your current caller on hold. Press Switch or the R (Recall) button again to toggle between the two calls.

To end the current call when switching between callers,

press . Then press Yes to reconnect to the other caller or No to end the other call.

If you do not press any button for 30 seconds, the waiting call is routed to all handsets registered to the BT Hub 2.0.

To end the current call and speak to the waiting caller

1When you get a call waiting, press to end the current call.

2When your handset rings with the second call, press

. The second caller is only charged from the second you answer, not while they are waiting to be connected.

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BT Hub Phone 2.1 manual Call Waiting, To switch between the current and waiting callers

Contents

BT Hub Phone Thank you for choosing BT Quick Start BT Hub Phone Contents Page Learn about… Page Use this section to learn about Other features includeBT Hub Phone BT Hub Phone BT Broadband Talk BT Broadband Talk BT Home Hub BT Broadband Talk tips Page Set-up Page Sign up to BT Broadband Talk Use this section to set upBT Broadband Talk set-up Check equipment BT Hub Phone set-up BT Broadband Talk is set upFollow these simple steps to set up your BT Hub Phone Check box contents Register handset to your Home Hub Bac Help see Using the phone Page Contacts Use this section to find out more about Your handsetMaking and receiving calls Calls Lists BT ServicesSettings Using additional handsets Help Handset buttons Switch to a caller waiting on hold Scroll up through menus/lists Handset menus Using menusAccessing menus directly from the standby screen Menu option buttons Calls Lists Contacts Settings Menu map Handset display icons Handset displayExample standby screen To view your new events New event indicatorsYou have missed 2 calls If necessary, scroll to the event you want to view Making calls with Broadband Talk To switch the handset power on/offPress and hold Press to switch the handset back on again To make an external call Save number press Select to add to your Contacts see To end a callOptions before dialling Options during a call Receiving calls To switch Secrecy onSecrecy To answer a call To reject the call To switch to handsfree during a callHandsfree calling To make a handsfree call Press to dial the number RedialTo redial a number from the dialled calls list To delete entries from the dialled calls list To dial a speed dial number Speed dialTo store a speed dial number Find handset Paging To switch key lock on and offTo switch the handset ringer on/off Key lock Entering names Enter a name using the keypadTo add a new Contact To dial a number from Contacts To access your ContactsPress Save to save the contact To add a number to a Contact Contact optionsTo edit a Contact To delete a number from a Contact To assign a Contact number to speed dial button To set a default numberTo assign a ringtone to a Contact To select shared or handset only Contacts List Contact list optionsTo delete a Contact To check the memory status To delete all Contacts Caller details Other threeTo view the calls lists To view your missed calls Missed callsTo dial a number from a call list Save a number to an existing contact Calls list optionsTo save a number as a new contact Delete a calls list entry Delete all calls BT Hub Phone Helpdesk To call 1571 and access your voicemailBT Answer To call the BT Hub Helpdesk To end the current call and speak to the waiting caller To switch between the current and waiting callersCall Waiting To call BT 118 500 directory enquiries BT 118 500* directory enquiriesTo ignore the waiting caller Sounds To set the ringer volumeTo switch the Voicemail alert on/off To change your ringtone To switch keypad tones on/off To switch the battery low warning on/off To set an alarm on/off Alarm and time settingsTo switch the new event backlight flash on/off Display To change the time format To stop the alarm ringingTo change the alarm ringtone To add or edit a speed dial Call settingsTo switch auto talk on/off Press Save to confirm Handset software Automatic software upgradeTo manually check for software update To show the current software version System PIN ResetSystem PIN is set to 0000 as default is stored in the Hub To change your BT Hub 4-digit PIN To perform a Settings or Full reset Enter the System PIN and press Select to confirm To register a Hub Phone To register a GAP compatible handset To make an internal call Internal callsTo de-register a handset To receive an internal call To transfer an external call to another Hub Phone Help Page Help What if my phone won’t turn on? If it still won’t turn on, please calls us on 0800 111 When am I using BT Broadband Talk? BT Hub Phone What’s my handset’s range? What do the different battery icons mean?Why does my phone keeps flashing? What are my BT Broadband Talk charges? How can I set up the 1571 voicemail service on my Hub Phone? What can affect call quality? What numbers can I call using BT Broadband Talk? What happens when I make emergency calls?Page Safety General Environmental CleaningHearing aids Product disposal instructions Product disposal instructions for business users Outside the guarantee period GuaranteeWithin the guarantee period If you have to return your BT Hub Phone For your recordsTechnical information Page Page Offices worldwide