65
What do I need to know about my BT Broadband Talk bill?
Broadband Talk can be added to your existing phone bill.
If you have your calls itemised, any calls you make using
BT Broadband Talk will be listed in a separate section on
your bill. However, you won’t see any charges if you’ve the
inclusive Evening and Weekend package and only made
Broadband Talk calls to UK landlines between 6pm and 6am
or at weekends. Please note that you’ll be charged for calls to
excluded numbers (mobile, premium rate or international).
How can I direct my landline calls to my Hub Phone?
You can easily make incoming calls to your landline phone
ring on your Hub Phone. Simply go to your Hub Manager at
http://bthomehub.home and change your settings on the
telephones page.
How can I make outgoing calls on my BT Broadband Talk
phone using my standard phone line number?
Simply dial 5 and then the number you want to call. After
dialling 5 you must wait for a different dial tone from
the one you normally use with BT Broadband Talk before
dialling a number. Please remember: if you do this you
won’t be taking advantage of BT Broadband Talk call rates.
How can I set up the 1571 voicemail service on my
Hub Phone?
If you didn’t order the 1571 voicemail service when
ordering BT Broadband Talk, you can set it up by logging
in (see note below) to your BT Broadband Talk account at
www.bt.com/broadbandtalk/youraccount and following
the messaging options instructions. The 1571 voicemail
service may be withdrawn if it is not used for a period of
90 consecutive days.
Your BT Broadband Talk number and password were
sent to you by letter or email.