Help | BT Hub Phone 2.1 manual

Help

If your question isn’t answered here, please see online help at www.bt.com/broadbandtalk/support. If you still need some help, call us on 0800 111 4567.

What if my phone won’t turn on?

How do I know BT Broadband Talk is set up on my Hub? When am I using BT Broadband Talk?

What do the different battery icons mean?

Why does my phone keep flashing?

What’s my handset’s range?

What are my BT Broadband Talk charges?

What do I need to know about my BT Broadband Talk bill? How can I direct my landline calls to my Hub Phone?

How can I make outgoing calls on my BT Broadband Talk phone using my standard phone line number?

How can I set up the 1571 voicemail service on my Hub Phone?

Can my household make multiple calls at the same time? Can I transfer calls between BT Broadband Talk phones? What can affect call quality?

More…

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BT Hub Phone 2.1 manual Help

Contents

BT Hub Phone Thank you for choosing BT Quick Start BT Hub Phone Contents Page Learn about… Page BT Hub Phone Other features includeUse this section to learn about BT Hub Phone BT Broadband Talk BT Home Hub BT Broadband Talk BT Broadband Talk tips Page Set-up Page BT Broadband Talk set-up Use this section to set upSign up to BT Broadband Talk Check equipment BT Hub Phone set-up BT Broadband Talk is set upFollow these simple steps to set up your BT Hub Phone Check box contents Register handset to your Home Hub Bac Help see Using the phone Page Contacts Use this section to find out more about Your handsetMaking and receiving calls Calls Lists BT ServicesSettings Help Using additional handsets Handset buttons Scroll up through menus/lists Switch to a caller waiting on hold Accessing menus directly from the standby screen Using menusHandset menus Menu option buttons Menu map Calls Lists Contacts Settings Handset display icons Handset displayExample standby screen You have missed 2 calls New event indicatorsTo view your new events If necessary, scroll to the event you want to view Press and hold Press to switch the handset back on again To switch the handset power on/offMaking calls with Broadband Talk To make an external call Options before dialling To end a callSave number press Select to add to your Contacts see Options during a call Secrecy To switch Secrecy onReceiving calls To answer a call Handsfree calling To switch to handsfree during a callTo reject the call To make a handsfree call To redial a number from the dialled calls list RedialPress to dial the number To delete entries from the dialled calls list To dial a speed dial number Speed dialTo store a speed dial number To switch the handset ringer on/off To switch key lock on and offFind handset Paging Key lock Entering names Enter a name using the keypadTo add a new Contact To dial a number from Contacts To access your ContactsPress Save to save the contact To edit a Contact Contact optionsTo add a number to a Contact To delete a number from a Contact To assign a Contact number to speed dial button To set a default numberTo assign a ringtone to a Contact To delete a Contact Contact list optionsTo select shared or handset only Contacts List To check the memory status To delete all Contacts Caller details Other threeTo view the calls lists To view your missed calls Missed callsTo dial a number from a call list Save a number to an existing contact Calls list optionsTo save a number as a new contact Delete all calls Delete a calls list entry BT Answer To call 1571 and access your voicemailBT Hub Phone Helpdesk To call the BT Hub Helpdesk To end the current call and speak to the waiting caller To switch between the current and waiting callersCall Waiting To call BT 118 500 directory enquiries BT 118 500* directory enquiriesTo ignore the waiting caller To switch the Voicemail alert on/off To set the ringer volumeSounds To change your ringtone To switch the battery low warning on/off To switch keypad tones on/off To switch the new event backlight flash on/off Alarm and time settingsTo set an alarm on/off Display To change the time format To stop the alarm ringingTo change the alarm ringtone To switch auto talk on/off Call settingsTo add or edit a speed dial Press Save to confirm To manually check for software update Automatic software upgradeHandset software To show the current software version System PIN is set to 0000 as default is stored in the Hub ResetSystem PIN To change your BT Hub 4-digit PIN Enter the System PIN and press Select to confirm To perform a Settings or Full reset To register a GAP compatible handset To register a Hub Phone To de-register a handset Internal callsTo make an internal call To receive an internal call To transfer an external call to another Hub Phone Help Page Help If it still won’t turn on, please calls us on 0800 111 What if my phone won’t turn on? BT Hub Phone When am I using BT Broadband Talk? Why does my phone keeps flashing? What do the different battery icons mean?What’s my handset’s range? What are my BT Broadband Talk charges? How can I set up the 1571 voicemail service on my Hub Phone? What can affect call quality? What happens when I make emergency calls? What numbers can I call using BT Broadband Talk?Page General Safety Environmental CleaningHearing aids Product disposal instructions for business users Product disposal instructions Outside the guarantee period GuaranteeWithin the guarantee period If you have to return your BT Hub Phone For your recordsTechnical information Page Page Offices worldwide