Avaya 5420 + EU24 manual Dirct Dial Direct, DNDOn Do Not Disturb On, DNDOf Do Not Disturb Off

Page 34

Page 34 - Function Key ProgrammingFunction Keys

Dirct - Dial Direct

Connects a call to the target extension without any ringing.

This function requires the target extension number to be entered when programmed. That number is then shown next to Dirct. The target extension must be capable of auto-answering. This function cannot be programmed through the phone by the user.

[User Digital Telephony Advanced Dial Dial Direct]

DNDOn - Do Not Disturb On

Puts the extension into 'do not disturb' (no calls) mode.

This function does not required any data to be entered when programmed. This function cannot be programmed through the phone by the user.

Pressing DNDOn toggles the extension's do not disturb state. When on, DNDOn is shown with a symbol and the display includes an N (No calls).

[User Digital Telephony Advanced Do Not Disturb Do Not Disturb On]

See also:

•SAC - Send All Calls (!)on page 49.

DNDOf - Do Not Disturb Off

Takes the extension out of 'do not disturb' (no calls) mode.

This function does not required any data to be entered when programmed. This function cannot be programmed through the phone by the user.

Pressing DNDOf switches the extension's do not disturb state off.

[User Digital Telephony Advanced Do Not Disturb Do Not Disturb Off]

DNDX+ - Do Not Disturb Exception Add

Adds the specified number to the extension's do not disturb exception list.

This function requires entry of the calling number when programmed. That number is then shown next to DNDX+. This function cannot be programmed through the phone by the user.

Pressing DNDX+ adds the set number to the extension's do not disturb exception list. That number can then call the extension and transfer calls to the extension even when the extension is in do not disturb mode.

[User Digital Telephony Advanced Do Not Disturb Do Not Disturb Exception Add]

DNDX- - Do Not Disturb Exception Delete

Removes the specified number from the extension's do not disturb exception list.

This function requires entry of the calling number when programmed. That number is then shown next to DNDX-. This function cannot be programmed through the phone by the user.

Pressing DNDX- adds the set number to the extension's do not disturb exception list. That number can then call the extension and transfer calls to the extension even when the extension is in do not disturb mode.

[User Digital Telephony Advanced Do Not Disturb Do Not Disturb Exception Del]

Page 34 - Function Keys

IP Office 5420 + EU24 User’s Guide

Function Key Programming

40DHB0002UKEG – Issue 4 (9th February 2004)

Page 33 Page 35
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Page 33 Page 35
Contents IP Office Contents Contents Iv Contents Index 5420 Telephone OverviewLine Appearance Call Appearance KeysBridged Appearance Call Coverage AppearanceSystem Features Call Appearance/Function Key IconsMaking a Call Basic Call Handling FeaturesAnswer a Call Clearing a CallTo clear a headset call Headset WorkingSpeakerphone To end a speakerphone callMute Speed DialRedial HoldConference TransferMessage Speed Dials Overview of Speed DialsDeleting a Speed Dial Using Speed DialsDialing a Speed Dial Number Editing a Speed DialAdding a New Speed Dial Using the Call Log Overview of the Call LogMaking Calls from the Call Log Using the Call LogViewing the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Setting Which Calls are LoggedErasing All Logged Calls Changing the 5420 Options Overview of 5420 OptionsRing Options Adjusting the Display ContrastSelecting Personalized Options To change the ring patternSelecting the Display Mode Call Log SetupUsing Self Test Default Phone/Erase All SettingsChanging Function Key Labels LanguageAutomatic Gain Control AGC Overview of the Function Keys Programming Your Own FeaturesFunction Keys Changing the labels of the Function KeysCall Center Mode Display ModeNormal Mode To change the Display ModeFunction Key Programming Name Description Toggles DataAdmin Pages Shorthand Programming ModeAdmin1 Feature on Button Longhand ProgrammingGroup # Display Key FeaturesDial # User #Acct Account Code Entry Admin Self-AdministerAbsnt Set Absent Text AD Abbreviated DialBusy Busy Apear AppearanceAutCB Automatic Callback BusyH Busy On HeldCnfRV Conference Meet Me CFrwd Call Forwarding AllClrCW Clear CW Conf+ Conference AddCPkUp Call Pickup CWOff Call Waiting OffDCW Dial CW CWOn Call Waiting OnCWSus Call Waiting Suspend Dir DirectoryDNDOf Do Not Disturb Off Dirct Dial DirectDNDOn Do Not Disturb On DNDX+ Do Not Disturb Exception AddDTone Secondary Dial Tone DPkUp Directed Call PickupDrop Drop Emrgy Dial EmergencyFwBOn Forward On Busy On FolTo Follow Me ToFwBNo Forward On Busy Number FwBOf Forward On Busy OffFwdH- Forward Hunt Group Calls Off FwdOf Cancel All ForwardingFwdH+ Forward Hunt Group Calls On FwdNo Forward NumberFwUOf Forward Unconditional Off FwNOf Forward On No Answer OffFwUOn Forward Unconditional On GrpPg Group PagingHere+ Follow Me Here Here- Follow Me Here CancelHdSet Headset Toggle HfAns Internal Auto-AnswerHGNS+ Set Hunt Group Night Service HGEna Hunt Group EnableHGDis Hunt Group Disable HGNS- Clear Hunt Group Night ServiceHoldCW Hold Call Waiting HGOS- Clear Hunt Group Out of ServiceHold Hold Call IAuto Automatic IntercomIDial Dial Intercom Login Extn LoginICSeq Set Inside Call Sequence Inclu Dial InclusionNATim Set No Answer Time Logof Extn LogoutMusic Hold Music OCSeq Set Outside Call SequencePCall Priority Call Park Park #Park Call Park to Other Extension PhyEx Dial Physical Extension by NumberPickG Call Pickup Group PickM Call Pickup MembersQuota Clear Quota RBak+ Ringback When FreeProg Abbreviated Dial Program Queue Call QueueRecor Call Record RBak Cancel Ringback When FreeRBSeq Set Ringback Sequence Relay Relay PulseRtriv Retrieve Call Rely- Relay OffResum Resume Call Ride Ride CallSAC Send All Calls RngOf Ringer OffSpres AD Suppress SusCW Suspend CW Steal Call StealSuspe Suspend Call Toggl Toggle Calls Timer TimerTmDay Time of Day VMRB- Voicemail Ringback OffVMOn Voicemail On VMCol Voicemail CollectVMOff Voicemail Off WUTim Set Wrap Up TimeMaking Calls System FeaturesIntroduction Answering CallsDiverting Calls Call WaitingCall Forwarding Do Not DisturbDefault Feature Codes VoicemailConnection EU24 OverviewKey Understanding Call Appearance/Feature Button Status Icons Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Button Viewing the Alternate DisplayIndex ConferenceIndex

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.
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