Avaya 5420 + EU24 Selecting Personalized Options, Ring Options, Adjusting the Display Contrast

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Page 20 - Selecting Personalized Options

Changing the 5420 Options

Selecting Personalized Options

Ring Options

The Ring Options menus allows you to:

Choose a personalized ringing pattern for your telephone.

Note: If you receive a call while selecting a ring pattern, you are automatically returned to the call handling screen.

Set the message lamp to flash when you receive a call.

Set the telephone to revert to the call handling screen when you are setting up/using Speed Dial, Call Log, etc.

To change the ring pattern:

You can choose from among eight different ring patterns. This alters the tone and style of ringing used by the 5420, e.g. the number of rings will still vary according to the type of call.

1.Press Option.

2.Press Ring Options followed by Ring Pattern. A menu with the current ring pattern appears.

3.To select a ringing pattern use either the or keys or press a dial pad key between 1 and 8. You will hear the selected ringing pattern.

4.To hear the ringing pattern again press Play or repress the dial pad key.

When you have selected a ringing pattern, press Save. You will hear a confirmation tone and be returned to the options menu.

If you want to return to the options menu without changing the ring pattern,

press Cancel.

To set the Flash Message Lamp:

1.Press Option.

2.Press Ring Options and set Flash Message Lamp to Yes or No. When set to Yes the Message lamp will flash when you receive a call.

Changing this option does not affect the voicemail visual indicator feature.

To set the Show Phone Screen:

1.Press Option.

2.Press Ring Options and set Show Phone Screen to Yes or No.

If set to Yes then, when you are setting up/using Speed Dial, Call Log, etc, you are automatically returned to the call handling screen when you receive a call.

Adjusting the Display Contrast

You can adjust the contrast level on the telephone display. You can choose from among fifteen levels of contrast.

1.Press Option

2.Press Contrast. A menu with the current contrast setting appears.

3.Use either the or key to adjust the level of contrast.

4.When the contrast is set as required, either:

Return to the options menu by pressing Done.

Return to the call handling screen by pressing .

Page 20 - Changing the 5420 Options

IP Office 5420 + EU24 User’s Guide

Selecting Personalized Options

40DHB0002UKEG – Issue 4 (9th February 2004)

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Contents IP Office Contents Contents Iv Contents Index 5420 Telephone OverviewCall Appearance Keys Bridged AppearanceLine Appearance Call Coverage AppearanceSystem Features Call Appearance/Function Key IconsBasic Call Handling Features Answer a CallMaking a Call Clearing a CallHeadset Working SpeakerphoneTo clear a headset call To end a speakerphone callSpeed Dial RedialMute HoldMessage TransferConference Speed Dials Overview of Speed DialsUsing Speed Dials Dialing a Speed Dial NumberDeleting a Speed Dial Editing a Speed DialAdding a New Speed Dial Using the Call Log Overview of the Call LogUsing the Call Log Viewing the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls Setting Which Calls are LoggedDeleting a Call Log Entry Changing the 5420 Options Overview of 5420 OptionsAdjusting the Display Contrast Selecting Personalized OptionsRing Options To change the ring patternCall Log Setup Using Self TestSelecting the Display Mode Default Phone/Erase All SettingsAutomatic Gain Control AGC LanguageChanging Function Key Labels Programming Your Own Features Function KeysOverview of the Function Keys Changing the labels of the Function KeysDisplay Mode Normal ModeCall Center Mode To change the Display ModeFunction Key Programming Name Description Toggles DataAdmin1 Shorthand Programming ModeAdmin Pages Feature on Button Longhand ProgrammingDisplay Key Features Dial #Group # User #Admin Self-Administer Absnt Set Absent TextAcct Account Code Entry AD Abbreviated DialApear Appearance AutCB Automatic CallbackBusy Busy BusyH Busy On HeldCFrwd Call Forwarding All ClrCW Clear CWCnfRV Conference Meet Me Conf+ Conference AddCPkUp Call Pickup CWOff Call Waiting OffCWOn Call Waiting On CWSus Call Waiting SuspendDCW Dial CW Dir DirectoryDirct Dial Direct DNDOn Do Not Disturb OnDNDOf Do Not Disturb Off DNDX+ Do Not Disturb Exception AddDPkUp Directed Call Pickup Drop DropDTone Secondary Dial Tone Emrgy Dial EmergencyFolTo Follow Me To FwBNo Forward On Busy NumberFwBOn Forward On Busy On FwBOf Forward On Busy OffFwdOf Cancel All Forwarding FwdH+ Forward Hunt Group Calls OnFwdH- Forward Hunt Group Calls Off FwdNo Forward NumberFwNOf Forward On No Answer Off FwUOn Forward Unconditional OnFwUOf Forward Unconditional Off GrpPg Group PagingHere- Follow Me Here Cancel HdSet Headset ToggleHere+ Follow Me Here HfAns Internal Auto-AnswerHGEna Hunt Group Enable HGDis Hunt Group DisableHGNS+ Set Hunt Group Night Service HGNS- Clear Hunt Group Night ServiceHGOS- Clear Hunt Group Out of Service Hold Hold CallHoldCW Hold Call Waiting IAuto Automatic IntercomLogin Extn Login ICSeq Set Inside Call SequenceIDial Dial Intercom Inclu Dial InclusionLogof Extn Logout Music Hold MusicNATim Set No Answer Time OCSeq Set Outside Call SequencePark Park # Park Call Park to Other ExtensionPCall Priority Call PhyEx Dial Physical Extension by NumberPickG Call Pickup Group PickM Call Pickup MembersRBak+ Ringback When Free Prog Abbreviated Dial ProgramQuota Clear Quota Queue Call QueueRBak Cancel Ringback When Free RBSeq Set Ringback SequenceRecor Call Record Relay Relay PulseRely- Relay Off Resum Resume CallRtriv Retrieve Call Ride Ride CallSpres AD Suppress RngOf Ringer OffSAC Send All Calls Suspe Suspend Call Steal Call StealSusCW Suspend CW Timer Timer TmDay Time of DayToggl Toggle Calls VMRB- Voicemail Ringback OffVMCol Voicemail Collect VMOff Voicemail OffVMOn Voicemail On WUTim Set Wrap Up TimeSystem Features IntroductionMaking Calls Answering CallsCall Waiting Call ForwardingDiverting Calls Do Not DisturbDefault Feature Codes VoicemailKey EU24 OverviewConnection Using the EU24 Expansion Module Selecting a Call Appearance/Feature ButtonUnderstanding Call Appearance/Feature Button Status Icons Viewing the Alternate DisplayIndex ConferenceIndex

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.