Avaya 5420 + EU24 manual HdSet Headset Toggle, Here- Follow Me Here Cancel, Here+ Follow Me Here

Page 39

Function Key Programming

Function Keys - Page 39

HdSet - Headset Toggle (!)

This function does not require any data entered when programmed. This function can be programmed through the phone by the user using an Admin key.

The programmed key will then switch the phone between handset and headset operation. When on, HdSet is shown on a dark background.

There is no linkage between a programmed HdSet key and the phone's HEADSET key.

[User Digital Telephony Advanced Miscellaneous Headset Toggle]

Here- - Follow Me Here Cancel

If another extension has follow me set to this extension, switches off the follow me action.

This function requires the original target extension to be entered when programmed. The extension number is then shown next to Here-. This function cannot be programmed through the phone by the user.

Pressing Here- cancels the use of follow me at the target extension.

[User Digital Telephony Advanced Follow Me Follow Me Here Cancel]

Here+ - Follow Me Here

Forwards calls to the target extension to this extension.

This function requires the original target extension to be entered when programmed. The extension number is then shown next to Here+. This function cannot be programmed through the phone by the user.

Pressing Here+ sets the target extension's Follow Me To number to that this extension. Calls to the target extension are then forwarded to this extension.

[User Digital Telephony Advanced Follow Me Follow Me Here]

HfAns - Internal Auto-Answer (!)

Answers internal calls after a single ring.

This function does not require any data entered when programmed. This function can be programmed through the phone by the user using an Admin key.

The HfAns key toggles internal auto-answer on/off. When on, HfAns is shown with a symbol.

[User Digital Telephony Emulation Internal Auto Answer]

See also:

•RngOf - Ringer Off (!) on page 49.

•CWOn - Call Waiting On on page 33.

IP Office 5420 + EU24 User’s Guide

Function Keys - Page 39

40DHB0002UKEG – Issue 4 (9th February 2004)

Function Key Programming

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Contents IP Office Contents Contents Iv Contents Index Overview 5420 TelephoneCall Coverage Appearance Call Appearance KeysBridged Appearance Line AppearanceCall Appearance/Function Key Icons System FeaturesClearing a Call Basic Call Handling FeaturesAnswer a Call Making a CallTo end a speakerphone call Headset WorkingSpeakerphone To clear a headset callHold Speed DialRedial MuteTransfer ConferenceMessage Overview of Speed Dials Speed DialsEditing a Speed Dial Using Speed DialsDialing a Speed Dial Number Deleting a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogSaving a Call Log Entry to Your Speed Dial List Using the Call LogViewing the Call Log Making Calls from the Call LogSetting Which Calls are Logged Deleting a Call Log EntryErasing All Logged Calls Overview of 5420 Options Changing the 5420 OptionsTo change the ring pattern Adjusting the Display ContrastSelecting Personalized Options Ring OptionsDefault Phone/Erase All Settings Call Log SetupUsing Self Test Selecting the Display ModeLanguage Changing Function Key LabelsAutomatic Gain Control AGC Changing the labels of the Function Keys Programming Your Own FeaturesFunction Keys Overview of the Function KeysTo change the Display Mode Display ModeNormal Mode Call Center ModeName Description Toggles Data Function Key ProgrammingShorthand Programming Mode Admin PagesAdmin1 Longhand Programming Feature on ButtonUser # Display Key FeaturesDial # Group #AD Abbreviated Dial Admin Self-AdministerAbsnt Set Absent Text Acct Account Code EntryBusyH Busy On Held Apear AppearanceAutCB Automatic Callback Busy BusyConf+ Conference Add CFrwd Call Forwarding AllClrCW Clear CW CnfRV Conference Meet MeCWOff Call Waiting Off CPkUp Call PickupDir Directory CWOn Call Waiting OnCWSus Call Waiting Suspend DCW Dial CWDNDX+ Do Not Disturb Exception Add Dirct Dial DirectDNDOn Do Not Disturb On DNDOf Do Not Disturb OffEmrgy Dial Emergency DPkUp Directed Call PickupDrop Drop DTone Secondary Dial ToneFwBOf Forward On Busy Off FolTo Follow Me ToFwBNo Forward On Busy Number FwBOn Forward On Busy OnFwdNo Forward Number FwdOf Cancel All ForwardingFwdH+ Forward Hunt Group Calls On FwdH- Forward Hunt Group Calls OffGrpPg Group Paging FwNOf Forward On No Answer OffFwUOn Forward Unconditional On FwUOf Forward Unconditional OffHfAns Internal Auto-Answer Here- Follow Me Here CancelHdSet Headset Toggle Here+ Follow Me HereHGNS- Clear Hunt Group Night Service HGEna Hunt Group EnableHGDis Hunt Group Disable HGNS+ Set Hunt Group Night ServiceIAuto Automatic Intercom HGOS- Clear Hunt Group Out of ServiceHold Hold Call HoldCW Hold Call WaitingInclu Dial Inclusion Login Extn LoginICSeq Set Inside Call Sequence IDial Dial IntercomOCSeq Set Outside Call Sequence Logof Extn LogoutMusic Hold Music NATim Set No Answer TimePhyEx Dial Physical Extension by Number Park Park #Park Call Park to Other Extension PCall Priority CallPickM Call Pickup Members PickG Call Pickup GroupQueue Call Queue RBak+ Ringback When FreeProg Abbreviated Dial Program Quota Clear QuotaRelay Relay Pulse RBak Cancel Ringback When FreeRBSeq Set Ringback Sequence Recor Call RecordRide Ride Call Rely- Relay OffResum Resume Call Rtriv Retrieve CallRngOf Ringer Off SAC Send All CallsSpres AD Suppress Steal Call Steal SusCW Suspend CWSuspe Suspend Call VMRB- Voicemail Ringback Off Timer TimerTmDay Time of Day Toggl Toggle CallsWUTim Set Wrap Up Time VMCol Voicemail CollectVMOff Voicemail Off VMOn Voicemail OnAnswering Calls System FeaturesIntroduction Making CallsDo Not Disturb Call WaitingCall Forwarding Diverting CallsVoicemail Default Feature CodesEU24 Overview ConnectionKey Viewing the Alternate Display Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Button Understanding Call Appearance/Feature Button Status IconsConference IndexIndex

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.
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