AT&T 974 user manual Before you begin

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This 974 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 945 or 984 units you may have installed. You can use a total of 16 945/974/984 units together as extensions in your phone system.

This 974 telephone is also compatible with any AT&T 964/955/944 phones you have previously installed. This 974 telephone is NOT compatible with any 843, 853, 854, 874, or 954 telephones you may have previously installed.

NOTE: If you have one or more 964, 955, or 944 phone(s) installed in the same phone system with this 974 telephone, you can have only 12 extensions and 15 telephone lines in the phone system.

•You must have a modular telephone jack and an electrical outlet not controlled by a wall switch near where you’re installing the phone. The total length of telephone wiring used in this system MUST NOT be more than 600 feet as it may cause interference with the advanced features of this telephone.

•Identify the number of phone lines you’ll use.

•Plan the layout of your phone system.

•All connected phones must have the same line 1 phone number for the intercom and paging features to work.

Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. If you try to assign the same extension number to a second phone, you will hear a repeating short ring and the the screen display will includehEXThXXhishalreadyhusedhAssignhnewhEXTh#hif the phone is in idle mode. If the phone is in the programming mode, you will hear the repeating short ring only. See Assign an extension number to your phone on page 24 of this manual for directions.

•Decide if you want a private line. A private line does not appear on all connected phones.

•Choose your setting for each feature. You will need to program the features after installation. See Programmable features list beginning on page 7 for a brief description of the features. See the Feature setup section beginning on page 23 for programming instructions.

Before you begin

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Contents Please also read Part 1 Important product informationContents ContentsDirectory operation Product overview Product overviewTools needed Parts listBefore you begin Your box should includeBefore you begin DSL users Glossary Glossary FromProgrammable features list Prime line Programmable Features ListCovm reset AutomaticCSL delay ring Reset allReturn all features To default settings ConsoleChoose another number for this Audible signalsTone, repeating DND mode ExtensionInstallation InstallationBattery installation Battery installation Replace the battery compartment cover and the screwTable/desk installation Recommended wiring configuration for phone systemTable/desk installation Two two-line jacksConnect the handset cord Initialization Wall installationConnect the power adapter to the telephone Check for dial toneWall installation Reverse the handset tabConnect the telephone line cords to the telephone as shown Lines 3 Two-line Initialization Convenience ports Four one-line jacksMenu operation Menu operationMenu structure OperationMenu Shortcut to language menuRapid scroll Feature setup Feature setupSet one touch preference Extension no and the current setting Assign an extension number to your phoneTurn the ringer on or off for each line Select the ringer type Set delay ring Turn auto-mute on or off Set dial mode Turn hold reminder on or offHour and the current hour setting Set the time and dateTurn line usage on or off for each line For lines 2Make outgoing or transfer calls Assign the prime line line preference Press or to scroll through the line choices Line 1 … LineSet automatic mode Press or to toggle betweenSet the scroll rate See Rapid scroll on page 22 for detailsTurn screen backlight on or off Turn Covm indicators on or off for each line COVMHON/OFFReset Covm indicator L1HCOVMHRESETProgram home and local area codes Assign the line group for this phone Erase all settings and return the phone to default settings ENTERResethall?Set this phone to be the Centrex console phone Set the display language Set the Centrex console delayed ring timeLanguage and the current setting Press or to scroll through the languageMake or answer a call Telephone operationTelephone operation HandsetOperation HeadsetMake or answer a call Switch between handset, headset TimerSpeakerphone Call privacy Cancel call privacyRestore call privacy Do not disturbVolume RedialRedial stack Auto redialOR- Press K Switch between lines HoldTurn hold reminder on or off on page 29. If you Mute FlashTemporary tone dialing Conference calls To talk privately with one partyTo drop one line Transfer a call Blind transferLow battery indicator Transfer a call and speak to the receiving partyAnswer a transferred call Lights and what they mean One touch operation One touch operation Store a number in a one touch locationStore temporary touch tone signals in a one touch entry Store a pause in a one touch entryStore a flash in a one touch entry Review a one touch entry Dial a one touch number If One touch preference is set to IntercomIf One touch preference is set to Telephone To enter directory mode Directory operationDirectory operation Press Dto begin working with the directory Use the dial pad keys and the chart below toStore a name and number in the directory Press 2once for A, twice for B, three times forStore a pause in a directory number Store a name and number in the directoryStore a temporary tone signal in a directory number Store a flash in a directory numberReview directory entries Edit a directory entry Dial a number from the directory Remove a name and number from the directoryRemove all entries from the directory Intercom operation Intercom operationBasic intercom operations Make an intercom call with HandsetTo step Speakerphone or headset Answer an intercom call End an intercom or page callAnswer a single-phone Auto-mute offAuto-mute on All system phones Answer a system-wideMake an intercom conference call Room monitorCaller ID operation Caller ID operationCaller ID display Call waitingSimultaneously Display screen messages Message waiting and NEW Call light Call historyView call history summary Review records in call history Call historyHistory Remove calls from call historyRemove a specific call record from call Remove all calls from call historyDial options Automatic mode onDial a number from call history See Review records in call history onSave a name and number from call history to the directory Save a number from call history To a one touch locationUsing a fax switch Adding a fax machineAdding a fax machine General product care General product carePower adapter Technical specificationsTechnical specifications BatteryCase of difficulty Case of difficultyMake sure you have programmed your Signal not receivedIntercom paging Intercom extension number correctlyConnected Line usage on or off for each line On when no line isLine lights remain Line group for this phone onOperation during Power failureAdvanced features do Screen displaysSetup Central office. To clear, see ResetCovm indicator on page 37 in Feature See Turn Covm indicator on or off forExpanding the phone system Expanding the phone systemLine groups Telephone Lines in System Private lines Telephone Lines TLs in SystemCentrex operation Setup checklistEnable the console phone Centrex operationSet ring delay duration Answer a delayed ringPick up another station’s line Index IndexDefault settings Delay ring Delayed ring Covm 5 Covm indicator 8, 36-37CSL delay ring Date Dial mode Dial options Dial pad key100 101 102 Case of difficulty, visit our service center at Advanced American Telephones. All Rights reserved