AT&T 974 Line lights remain, On when no line is, Connected Line usage on or off for each line

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974CIB_06 4/7/06 3:33 PM Page 90

In case of difficulty

Telephone operation

Problem	Solution
LINE lights remain	• Make sure the phone is programmed
on when no line is	for that line to be absent. (See Turn
connected.	line usage on or off for each line
	on page 31.)
	• Make sure that your line groups are
	programmed properly. (See Assign the
	line group for this phone on page 39.)
	• Disconnect all other devices (fax, modem,
	credit card reader, etc.) from any lines
	connected to your phone. These devices
	can interfere with the telephone’s data links.
	• Make sure the total length of telephone
	wiring used in your phone system is less
	than 600 feet as it may cause interference
	with the advanced features of this telephone.
	• If you are a DSL service subscriber, please
	see DSL users beginning on page 4 for
	details.

Problem	Solution
Tone signals do	Tone signaling does not work during
not activate a	conference calls.
remote device.

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Image 93

Contents Part 1 Important product information Please also readContents ContentsDirectory operation Product overview Product overviewBefore you begin Parts listTools needed Your box should includeBefore you begin DSL users Glossary From GlossaryProgrammable features list Covm reset Programmable Features ListPrime line AutomaticReturn all features To default settings Reset allCSL delay ring ConsoleTone, repeating DND mode Audible signalsChoose another number for this ExtensionInstallation InstallationBattery installation Replace the battery compartment cover and the screw Battery installationRecommended wiring configuration for phone system Table/desk installationTable/desk installation Two two-line jacksConnect the handset cord Connect the power adapter to the telephone Wall installationInitialization Check for dial toneWall installation Reverse the handset tabConnect the telephone line cords to the telephone as shown Lines 3 Two-line Initialization Four one-line jacks Convenience portsMenu operation Menu operationMenu structure OperationMenu Shortcut to language menuRapid scroll Feature setup Feature setupSet one touch preference Assign an extension number to your phone Extension no and the current settingTurn the ringer on or off for each line Select the ringer type Set delay ring Turn auto-mute on or off Turn hold reminder on or off Set dial modeSet the time and date Hour and the current hour settingTurn line usage on or off for each line For lines 2Make outgoing or transfer calls Press or to scroll through the line choices Line 1 … Line Assign the prime line line preferencePress or to toggle between Set automatic modeSee Rapid scroll on page 22 for details Set the scroll rateTurn screen backlight on or off COVMHON/OFF Turn Covm indicators on or off for each lineL1HCOVMHRESET Reset Covm indicatorProgram home and local area codes Assign the line group for this phone ENTERResethall? Erase all settings and return the phone to default settingsSet this phone to be the Centrex console phone Language and the current setting Set the Centrex console delayed ring timeSet the display language Press or to scroll through the languageTelephone operation Telephone operationMake or answer a call HandsetOperation HeadsetMake or answer a call Switch between handset, headset TimerSpeakerphone Restore call privacy Cancel call privacyCall privacy Do not disturbRedial VolumeRedial stack Auto redialOR- Press K Switch between lines HoldTurn hold reminder on or off on page 29. If you Mute FlashTemporary tone dialing Conference calls To talk privately with one partyTo drop one line Blind transfer Transfer a callLow battery indicator Transfer a call and speak to the receiving partyAnswer a transferred call Lights and what they mean One touch operation Store a number in a one touch location One touch operationStore temporary touch tone signals in a one touch entry Store a pause in a one touch entryStore a flash in a one touch entry Review a one touch entry Dial a one touch number If One touch preference is set to IntercomIf One touch preference is set to Telephone To enter directory mode Directory operationDirectory operation Store a name and number in the directory Use the dial pad keys and the chart below toPress Dto begin working with the directory Press 2once for A, twice for B, three times forStore a name and number in the directory Store a pause in a directory numberStore a flash in a directory number Store a temporary tone signal in a directory numberReview directory entries Edit a directory entry Dial a number from the directory Remove a name and number from the directoryRemove all entries from the directory Intercom operation Intercom operationBasic intercom operations Make an intercom call with HandsetTo step Speakerphone or headset End an intercom or page call Answer an intercom callAnswer a single-phone Auto-mute offAuto-mute on Answer a system-wide All system phonesRoom monitor Make an intercom conference callCaller ID operation Caller ID operationCall waiting Caller ID displaySimultaneously Display screen messages Message waiting and NEW Call light Call historyView call history summary Call history Review records in call historyRemove a specific call record from call Remove calls from call historyHistory Remove all calls from call historyDial a number from call history Automatic mode onDial options See Review records in call history onSave a name and number from call history to the directory To a one touch location Save a number from call historyUsing a fax switch Adding a fax machineAdding a fax machine General product care General product care Technical specifications Technical specifications Power adapter BatteryCase of difficulty Case of difficultyIntercom paging Signal not receivedMake sure you have programmed your Intercom extension number correctlyLine lights remain On when no line isConnected Line usage on or off for each line Line group for this phone onAdvanced features do Power failureOperation during Screen displaysCovm indicator on page 37 in Feature Central office. To clear, see ResetSetup See Turn Covm indicator on or off forExpanding the phone system Expanding the phone systemLine groups Telephone Lines in System Telephone Lines TLs in System Private linesEnable the console phone Setup checklistCentrex operation Centrex operationSet ring delay duration Answer a delayed ringPick up another station’s line Index IndexCSL delay ring Date Covm 5 Covm indicator 8, 36-37Default settings Delay ring Delayed ring Dial mode Dial options Dial pad key100 101 102 Advanced American Telephones. All Rights reserved Case of difficulty, visit our service center at