AT&T System 25 manual Incoming Calls, Answering Calls, Extending Calls

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Incoming Calls	❑
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You can use either your SLAC or Selector Console to send calls to other telephones. Before you send (extend) a call, you can check to see if the person will accept the call. (This is called an Announced Call.) While you are talking, the caller is on hold and cannot hear you.

You can also send calls to other telephones without announcing the call (Unannounced Call). If you send a call from outside the System 25 to a busy telephone, the caller is automatically placed on hold and a Call Waiting signal is sent to the busy line. If the person does not answer the call, it will be returned to you after a preset interval.

Answering Calls

1 Lift the handset.

2 Speak with the caller.

Extending Calls

1 Press START and listen for dial tone.

2 Dial the extension.

3 If you do not announce the call, or if you announce the call and the person will accept it, press RELEASE and hang up.

NOTE: If you have been assigned the Automatic Release Option, it it not necessary to press the RELEASE button. You can continue with other calls by pressing another LOOP button, and you may release the call by hanging up.

4 If the person does not want to accept an announced call, press CANCEL and speak with the caller before hanging up.

NOTE: Unannounced Calls that are not answered return on a LOOP button.

(Continued)

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Contents AT&T To Order Copies of this Document Refer to Document Number Contents Glossary Introduction FeaturesConsole Buttons Attendant ConsolesSelector Console Loop ButtonsAutomatic Loop Selection Handset Tones Using the Selector ConsoleLights Ringing TonesPersonal Dial Code PDC Data Dial Code DDCDisplay Unit Queue StatusAdditional Information This GuidePage Display Answering CallsAnswering a Call Tango,S Turning Off Message Waiting Lights Attendant Message WaitingTurning on Message Waiting Lights Attendant Message Waiting Conference Calls Setting Up a ConferenceDunn,B Directory Using the DirectoryExample of a Directory Search Exiting from the Directory Placing Directory CallsViewing Display Screens DisplayDisplay symbol Meaning of the symbol Symbols Used in DisplaysThis is a Third-Party Data feature Display Functions Setting the Clock, Date, or AlarmUsing the Timer Placing Calls on HoId Hold Automatic Hold and Automatic Release Returning to the Held Call Using Hold to Place Another CallUsing Hold to Answer Another Call Branch Extending Calls Incoming CallsAnswering Calls Switching Between Parties Conference Deactivating Inspect Using InspectInspect Acct Entry Activating Night Service Night ServicePaging Using the Paging SystemParking Calls on the Selector Console ParkParking a Call on the Slac Picking Up Parked Calls Placing Outside Calls Placing CallsPlacing Inside Calls For Someone Else 912125551212 Position Busy Using the Position Busy FeatureSystem Alarm Testing the Selector Console Testing Your ConsoleTesting the Slac Page Account Code Entry Incoming Calls Account Code EntryAccount Code Entry Outgoing Calls ACCT? Automatic Intercom Using Auto IcomBilling Calls to Your Extension Call AccountabilityCall Waiting Callback Canceling CallbackRequesting Callback Completing CallbackQueue Denied Blake,G s CoveragePlacing a Data Call Data Calls Placed from Your TelephoneReturning to the Group Direct Group Calling DGCLeaving the Group Placing Calls Direct Station Selection DSSActivating Exclusion ExclusionSigning Out FollowingSigning Signing Out All Extensions Forwarding Calls Canceling ForwardingForwarding Ending Calls Hands-Free AnsweringLast Number Dialed Using Last Number DialedLeaving Messages While on a Call Leaving Messages When Not on a CallLeave Word Calling Turning Off Message Lights Message WaitingTurning On Message Lights PersonaI Message Waiting Sending a Personal SignalCanceling a Personal Signal Picking Up Calls in Your Pickup Group PickupPicking Up Calls Special Characters Programming NumbersProgramming Buttons Personal Speed Dialing Codes Using # as a CharacterProgramming or Removing Numbers Recall Repertory Dialing REP Dial Signaling Another Telephone SignalingPress the Speakerphone button and listen for dial tone SpeakerphoneWait until you have completed your conversation Speed Dialing Transferring Calls TransferPage Glossary DDC Fpdc PDC Slac Switchhook AT&T System Switched Loop Attendant ConsoleSee Features list on other side Graphics AT&T

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