AT&T System 25 manual Transferring Calls

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If you use TRANSFER on the SLAC to extend calls, unanswered and busy calls will not be returned to your console and may be lost .

When you transfer a call, the original person is temporarily placed on hold and is not connected to the other person until you hang up. At that time, the call disappears from the telephone.

Transferring Calls

1Press TRANSFER and listen for dial tone.

The light next to the button of the call on hold blinks intermittently.

2Dial the other person’s extension or press a line button, such as DSS .

NOTE: If you misdial the number, return to the person on hold by pressing the button next to the blinking light. Then return to Step 1 and continue.

3Hang up if you do not want to announce the call. Otherwise, announce the call and then hang up to complete the transfer.

NOTE: If the person you attempt to call does not answer,

press the button next to the blinking light to return to the call on hold.

NOTE: Do not use the RELEASE button with this procedure, or you will disconnect the call.

NOTE: You can transfer some calls to outside lines. However, you should see your System Administrator for more information about this type of transfer.

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Contents AT&T To Order Copies of this Document Refer to Document Number Contents Glossary Introduction FeaturesConsole Buttons Attendant ConsolesLoop Buttons Automatic Loop SelectionSelector Console Handset Tones Using the Selector ConsoleLights Ringing TonesQueue Status Data Dial Code DDCPersonal Dial Code PDC Display UnitAdditional Information This GuidePage Answering Calls Answering a CallDisplay Tango,S Attendant Message Waiting Turning on Message Waiting LightsTurning Off Message Waiting Lights Attendant Message Waiting Conference Calls Setting Up a ConferenceDunn,B Directory Using the DirectoryExample of a Directory Search Exiting from the Directory Placing Directory CallsViewing Display Screens DisplayDisplay symbol Meaning of the symbol Symbols Used in DisplaysThis is a Third-Party Data feature Setting the Clock, Date, or Alarm Using the TimerDisplay Functions Hold Automatic Hold and Automatic ReleasePlacing Calls on HoId Using Hold to Place Another Call Using Hold to Answer Another CallReturning to the Held Call Branch Incoming Calls Answering CallsExtending Calls Switching Between Parties Conference Using Inspect InspectDeactivating Inspect Acct Entry Activating Night Service Night ServicePaging Using the Paging SystemPark Parking a Call on the SlacParking Calls on the Selector Console Picking Up Parked Calls Placing Calls Placing Inside CallsPlacing Outside Calls For Someone Else 912125551212 Position Busy Using the Position Busy FeatureSystem Alarm Testing Your Console Testing the SlacTesting the Selector Console Page Account Code Entry Account Code Entry Outgoing CallsAccount Code Entry Incoming Calls ACCT? Automatic Intercom Using Auto IcomBilling Calls to Your Extension Call AccountabilityCall Waiting Completing Callback Canceling CallbackCallback Requesting CallbackQueue Denied Blake,G s CoveragePlacing a Data Call Data Calls Placed from Your TelephoneDirect Group Calling DGC Leaving the GroupReturning to the Group Placing Calls Direct Station Selection DSSActivating Exclusion ExclusionFollowing SigningSigning Out Signing Out All Extensions Canceling Forwarding ForwardingForwarding Calls Ending Calls Hands-Free AnsweringLast Number Dialed Using Last Number DialedLeaving Messages When Not on a Call Leave Word CallingLeaving Messages While on a Call Message Waiting Turning On Message LightsTurning Off Message Lights Sending a Personal Signal Canceling a Personal SignalPersonaI Message Waiting Pickup Picking Up CallsPicking Up Calls in Your Pickup Group Special Characters Programming NumbersProgramming Buttons Personal Speed Dialing Codes Using # as a CharacterProgramming or Removing Numbers Recall Repertory Dialing REP Dial Signaling Another Telephone Signaling Press the Speakerphone button and listen for dial tone SpeakerphoneWait until you have completed your conversation Speed Dialing Transferring Calls TransferPage Glossary DDC Fpdc PDC Slac Switchhook AT&T System Switched Loop Attendant ConsoleSee Features list on other side Graphics AT&T

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