AT&T System 25 manual Introduction, Features

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Introduction

This guide describes how to use the System 25 Switched Loop Attendant Console (SLAC). If you have a Direct Trunk Attendant Console (DTAC), you must use the guide for that console.

Features

You can use most of the features available to other multiline telephone users. In addition, as the attendant, you have access to special features that will help you handle calls.

Your AT&T System 25 has two types of features: fixed and assignable. A fixed feature is one that is always available on your SLAC. (In this guide, fixed features are indicated at the beginning of a feature description by a box with a check.) An assignable feature is not provided automatically. It must be “assigned” by your System Administrator. (In this guide, assigned features are indicated at the beginning of a feature description by an empty box.)

❑	fixed feature
✓

❑assignable feature

Check with your System Administrator as to which features have been assigned to you. (As a reminder, you can place a check in the box of each assignable feature that you have.)

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Contents AT&T To Order Copies of this Document Refer to Document Number Contents Glossary Introduction FeaturesConsole Buttons Attendant ConsolesSelector Console Loop ButtonsAutomatic Loop Selection Handset Tones Using the Selector ConsoleLights Ringing TonesPersonal Dial Code PDC Data Dial Code DDCDisplay Unit Queue StatusAdditional Information This GuidePage Display Answering CallsAnswering a Call Tango,S Turning Off Message Waiting Lights Attendant Message WaitingTurning on Message Waiting Lights Attendant Message Waiting Conference Calls Setting Up a ConferenceDunn,B Directory Using the DirectoryExample of a Directory Search Exiting from the Directory Placing Directory CallsViewing Display Screens DisplayDisplay symbol Meaning of the symbol Symbols Used in DisplaysThis is a Third-Party Data feature Display Functions Setting the Clock, Date, or AlarmUsing the Timer Placing Calls on HoId HoldAutomatic Hold and Automatic Release Returning to the Held Call Using Hold to Place Another CallUsing Hold to Answer Another Call Branch Extending Calls Incoming CallsAnswering Calls Switching Between Parties Conference Deactivating Inspect Using InspectInspect Acct Entry Activating Night Service Night ServicePaging Using the Paging SystemParking Calls on the Selector Console ParkParking a Call on the Slac Picking Up Parked Calls Placing Outside Calls Placing CallsPlacing Inside Calls For Someone Else 912125551212 Position Busy Using the Position Busy FeatureSystem Alarm Testing the Selector Console Testing Your ConsoleTesting the Slac Page Account Code Entry Incoming Calls Account Code EntryAccount Code Entry Outgoing Calls ACCT? Automatic Intercom Using Auto IcomBilling Calls to Your Extension Call AccountabilityCall Waiting Callback Canceling CallbackRequesting Callback Completing CallbackQueue Denied Blake,G s CoveragePlacing a Data Call Data Calls Placed from Your TelephoneReturning to the Group Direct Group Calling DGCLeaving the Group Placing Calls Direct Station Selection DSSActivating Exclusion ExclusionSigning Out FollowingSigning Signing Out All Extensions Forwarding Calls Canceling ForwardingForwarding Ending Calls Hands-Free AnsweringLast Number Dialed Using Last Number DialedLeaving Messages While on a Call Leaving Messages When Not on a CallLeave Word Calling Turning Off Message Lights Message WaitingTurning On Message Lights PersonaI Message Waiting Sending a Personal SignalCanceling a Personal Signal Picking Up Calls in Your Pickup Group PickupPicking Up Calls Special Characters Programming NumbersProgramming Buttons Personal Speed Dialing Codes Using # as a CharacterProgramming or Removing Numbers Recall Repertory Dialing REP Dial Signaling Another Telephone SignalingPress the Speakerphone button and listen for dial tone SpeakerphoneWait until you have completed your conversation Speed Dialing Transferring Calls TransferPage Glossary DDC Fpdc PDC Slac Switchhook AT&T System Switched Loop Attendant ConsoleSee Features list on other side Graphics AT&T

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