Coverage | ❑ |
You may be covering calls for other telephones. In this case, calls will be sent to you after a preset number of rings, and will be handled like any other incoming call. (The System Administrator determines the number of rings before unanswered calls are sent to coverage. )
Display
A call placed to K. Chapman by another System 25 user has been redirected to the console for coverage, as indicated by the “>” symbol. (There are 3 calls waiting in the queue.)
Called party information is displayed on Screen 1.
>368 Chapman,K3
Caller information is displayed on Screen 2.
359 Blake,G s
The caller is G. Blake. K. Chapman activated Send All Calls to send the call to coverage. (The Send All Calls feature is indicated by the letter “s”.)
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