AT&T EL52109 user manual Troubleshooting

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Appendix C

Troubleshooting

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone service provider (charges may apply).

Iexperience poor sound quality when using the speakerphone.

•For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.

•When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE again to turn the microphone on.

•Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

I hear other	• Disconnect the telephone base from the telephone
calls while using	jack, and plug in a different telephone. If you still hear
my phone.	other calls, the problem is probably in your wiring or
	local service. Call your local telephone service provider.

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Contents User’s manual Congratulations Parts checklist EL52109 Table of contentsAppendix a Answering systemAppendix B Appendix CMain menu Quick reference guide handsetQuick reference guide telephone base USE indicatorAvoid placing the telephone base too close to Installation800 222-3111. In Canada, dial 1 866 Telephone base installationBattery indicators Battery status Action Battery installation & chargingCharge light StepTabletop to wall installation Wall InstallationSee Telephone base installation on Wall to tabletop installationRinger volume Telephone settingsMenu settings LCD language Ringer toneKey tone Set date/time Clear voicemail indication Voicemail visual message waiting indicatorPress MENU/SELECT Home area codePress qCID or DIRp to select between on and OFF, then Answer on/offTo record a new outgoing announcement AnnouncementTo play your current outgoing announcement Number of rings To delete your outgoing announcementPress qCID or DIRp to change the remote access code Remote access codeMessage alert tone Making, answering, and ending calls Last number redial Handset operationSpeakerphone information Mute Volume controlCall waiting Press qCID or DIRp to scroll to the desired number Chain dialingChain dialing Handset locator Exiting the directory About the directoryCapacity To create a new directory entry Create directory entriesDial Key # space Characters by number of key presses To search by name Directory reviewSearch directory To dial, delete or edit entries Information about caller ID with call waiting About caller IDMemory match Missed new calls indicatorCaller ID operation How the call log works To review the call log To review the call logQCID Call LOG , then press MENU/SELECT twice to ReviewDial a call log entry Caller ID historyDelete entries Save a call log entry to the directoryOn-screen Reason Message Reasons for missing caller ID informationAnswering system and voicemail About the answering systemMessage capacity Turn the answering system on or off at the telephone baseCall screening at the telephone base New message indicationCall intercept Base ringerTo listen to messages at the telephone base Messages playbackTo listen to messages at the handset Press MENU/SELECT to select Play MsgsWhen messages are playing on the handset When playing messages are playing on the telephone baseOptions during playback To delete all old messagesTo record a memo Recording & playing memoMessage counter displays Base message counter displaysRemote commands Remote accessRemote access Screen icons, indicator lights & tones Screen display messages Handset display screen messagesTroubleshooting Connecting To Battery installation & charging pages 5-6 in this Light is off page 50 in this Troubleshooting guideTroubleshooting Troubleshooting Troubleshooting Voicemail Day not set Troubleshooting Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationPrecautions for users of implanted cardiac pacemakers Industry Canada FCC Part 68 and ActaFCC Part Limited warranty Limited warranty Operation Operating time Technical specificationsIndex Index Action Remote command Remote access wallet card