AT&T EL52109 About the answering system, Answering system and voicemail, Message capacity

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Answering system

About the answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

If and NEW VOICEMAIL display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

To listen to messages recorded on your digital answering system, press PLAY/STOP button on the telephone base.

You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider. By following the below instructions, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

Turn the answering system on or off at the telephone base

Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.

Press ANS ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces “Calls will be answered.” If the answering system is turned off, it announces “Calls will not be answered.”

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Contents User’s manual Congratulations Parts checklist Table of contents EL52109Answering system Appendix aAppendix B Appendix CQuick reference guide handset Main menuUSE indicator Quick reference guide telephone baseInstallation Avoid placing the telephone base too close toTelephone base installation 800 222-3111. In Canada, dial 1 866Battery installation & charging Battery indicators Battery status ActionStep Charge lightWall Installation Tabletop to wall installationWall to tabletop installation See Telephone base installation onMenu settings Telephone settingsRinger volume Key tone Ringer toneLCD language Set date/time Voicemail visual message waiting indicator Clear voicemail indicationHome area code Press MENU/SELECTAnswer on/off Press qCID or DIRp to select between on and OFF, thenTo play your current outgoing announcement AnnouncementTo record a new outgoing announcement To delete your outgoing announcement Number of ringsRemote access code Press qCID or DIRp to change the remote access codeMessage alert tone Making, answering, and ending calls Speakerphone information Handset operationLast number redial Call waiting Volume controlMute Chain dialing Chain dialingPress qCID or DIRp to scroll to the desired number Handset locator Capacity About the directoryExiting the directory Create directory entries To create a new directory entryDial Key # space Characters by number of key presses Search directory Directory reviewTo search by name To dial, delete or edit entries About caller ID Information about caller ID with call waitingCaller ID operation Missed new calls indicatorMemory match How the call log works To review the call log To review the call logQCID Call LOG , then press MENU/SELECT twice to ReviewCaller ID history Dial a call log entryDelete entries Save a call log entry to the directoryReasons for missing caller ID information On-screen Reason MessageAbout the answering system Answering system and voicemailMessage capacity Turn the answering system on or off at the telephone baseNew message indication Call screening at the telephone baseCall intercept Base ringerMessages playback To listen to messages at the telephone baseTo listen to messages at the handset Press MENU/SELECT to select Play MsgsWhen playing messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messagesRecording & playing memo To record a memoBase message counter displays Message counter displaysRemote access Remote commandsRemote access Screen icons, indicator lights & tones Handset display screen messages Screen display messagesTroubleshooting Connecting Light is off page 50 in this Troubleshooting guide To Battery installation & charging pages 5-6 in thisTroubleshooting Troubleshooting Troubleshooting Voicemail Day not set Troubleshooting Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Safety informationPrecautions for users of implanted cardiac pacemakers FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty Limited warranty Technical specifications Operation Operating timeIndex Index Remote access wallet card Action Remote command