Appendix C
Troubleshooting
My cordless handset does not ring when I receive a call.
•Make sure that the ringer is not turned off. Refer to Ringer volume on page 9 in this user’s manual.
•Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.
•The cordless handset may be too far from the telephone base.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base when not in use.
•You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.
•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.
•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone service provider (charges may apply).
•Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone service provider (charges may apply).
•Other electronic products can cause interference with your cordless phone. Try installing your phone as
far away as possible from electronic devices such as wireless routers, or other cordless telephones.
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•Your line cord might be malfunctioning. Try installing a new line cord.
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