AT&T EL52109 user manual Day not set

Page 57

Appendix C

Troubleshooting

Difficulty

Press VOLUMEp to increase speaker volume on the

hearing

 

telephone base.

messages.

Press VOLUMEp to increase listening volume on a

 

 

handset.

 

 

 

System does

Make sure that the answering system is on (page 14

not answer after

 

or 35). When the answering system is on, ANS ON

correct number

 

should show on the handset and ANS ON/OFF button

of rings.

 

should be on on the telephone base.

 

If toll saver is selected, the number of rings changes to

 

 

two when there are new messages waiting (page 16).

 

If the memory is full or if the answering system is off,

 

 

the answering system answers after 10 rings.

 

In some cases, the answering system is affected by the

 

 

ringing system used buy the local telephone service

 

 

provider.

 

If you subscribe to voicemail service, change the number

 

 

of rings so that your answering system answers before

 

 

your voicemail answers (page 12). To determine how

 

 

many rings will activate your voicemail, please contact

 

 

your local telephone service provider.

 

If there is a fax machine connected to the same

 

 

telephone line, try disconnecting the fax machine. If

 

 

that solves the problem, consult your fax machine

 

 

documentation for information on compatibility with

 

 

answering systems.

 

 

 

System

You need to reset the answering system clock (see

announces “Time

 

page 11).

and day not set.”

 

 

 

 

 

System does

Make sure to enter your remote access code correctly

not respond

 

(see page 17).

to remote

Make sure you are calling from a touch-tone phone.

commands.

 

When you dial a number, you should hear tones. If you

 

 

 

 

hear clicks, the phone is not a touch-tone telephone and

 

 

cannot activate the answering system.

 

The answering system may not detect the remote access

 

 

code while your announcement is playing. Try waiting

 

 

until the announcement is over before entering

 

 

the code.

 

There may be noise or interference on the phone line

 

 

you are using. Press dial pad keys firmly.

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Contents User’s manual Congratulations Parts checklist EL52109 Table of contentsAppendix a Answering systemAppendix B Appendix CMain menu Quick reference guide handsetQuick reference guide telephone base USE indicatorAvoid placing the telephone base too close to Installation800 222-3111. In Canada, dial 1 866 Telephone base installationBattery indicators Battery status Action Battery installation & chargingCharge light StepTabletop to wall installation Wall InstallationSee Telephone base installation on Wall to tabletop installationTelephone settings Menu settingsRinger volume Ringer tone Key toneLCD language Set date/time Clear voicemail indication Voicemail visual message waiting indicatorPress MENU/SELECT Home area codePress qCID or DIRp to select between on and OFF, then Answer on/offAnnouncement To play your current outgoing announcementTo record a new outgoing announcement Number of rings To delete your outgoing announcementPress qCID or DIRp to change the remote access code Remote access codeMessage alert tone Making, answering, and ending calls Handset operation Speakerphone informationLast number redial Volume control Call waitingMute Chain dialing Chain dialingPress qCID or DIRp to scroll to the desired number Handset locator About the directory CapacityExiting the directory To create a new directory entry Create directory entriesDial Key # space Characters by number of key presses Directory review Search directoryTo search by name To dial, delete or edit entries Information about caller ID with call waiting About caller IDMissed new calls indicator Caller ID operationMemory match How the call log works To review the call log To review the call logQCID Call LOG , then press MENU/SELECT twice to ReviewDial a call log entry Caller ID historyDelete entries Save a call log entry to the directoryOn-screen Reason Message Reasons for missing caller ID informationAnswering system and voicemail About the answering systemMessage capacity Turn the answering system on or off at the telephone baseCall screening at the telephone base New message indicationCall intercept Base ringerTo listen to messages at the telephone base Messages playbackTo listen to messages at the handset Press MENU/SELECT to select Play MsgsWhen messages are playing on the handset When playing messages are playing on the telephone baseOptions during playback To delete all old messagesTo record a memo Recording & playing memoMessage counter displays Base message counter displaysRemote commands Remote accessRemote access Screen icons, indicator lights & tones Screen display messages Handset display screen messagesTroubleshooting Connecting To Battery installation & charging pages 5-6 in this Light is off page 50 in this Troubleshooting guideTroubleshooting Troubleshooting Troubleshooting Voicemail Day not set Troubleshooting Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationPrecautions for users of implanted cardiac pacemakers Industry Canada FCC Part 68 and ActaFCC Part Limited warranty Limited warranty Operation Operating time Technical specificationsIndex Index Action Remote command Remote access wallet card