Appendix C
Troubleshooting
Difficulty | • | Press VOLUMEp to increase speaker volume on the | |
hearing |
| telephone base. | |
messages. | • | Press VOLUMEp to increase listening volume on a | |
|
| handset. | |
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|
| |
System does | • | Make sure that the answering system is on (page 14 | |
not answer after |
| or 35). When the answering system is on, ANS ON | |
correct number |
| should show on the handset and ANS ON/OFF button | |
of rings. |
| should be on on the telephone base. | |
| • | If toll saver is selected, the number of rings changes to | |
|
| two when there are new messages waiting (page 16). | |
| • | If the memory is full or if the answering system is off, | |
|
| the answering system answers after 10 rings. | |
| • | In some cases, the answering system is affected by the | |
|
| ringing system used buy the local telephone service | |
|
| provider. | |
| • | If you subscribe to voicemail service, change the number | |
|
| of rings so that your answering system answers before | |
|
| your voicemail answers (page 12). To determine how | |
|
| many rings will activate your voicemail, please contact | |
|
| your local telephone service provider. | |
| • | If there is a fax machine connected to the same | |
|
| telephone line, try disconnecting the fax machine. If | |
|
| that solves the problem, consult your fax machine | |
|
| documentation for information on compatibility with | |
|
| answering systems. | |
|
|
| |
System | • | You need to reset the answering system clock (see | |
announces “Time |
| page 11). | |
and day not set.” |
|
| |
|
|
| |
System does | • | Make sure to enter your remote access code correctly | |
not respond |
| (see page 17). | |
to remote | • | Make sure you are calling from a | |
commands. | |||
| When you dial a number, you should hear tones. If you | ||
|
| ||
|
| hear clicks, the phone is not a | |
|
| cannot activate the answering system. | |
| • | The answering system may not detect the remote access | |
|
| code while your announcement is playing. Try waiting | |
|
| until the announcement is over before entering | |
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| the code. | |
| • | There may be noise or interference on the phone line | |
|
| you are using. Press dial pad keys firmly. |
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