Alcatel-Lucent 4019 Digital manual Barge-in/Intrusion into an internal call, Parking a call

Page 11

During a call

2.9

Parking a call

Park/retrieve call

You can park a call and retrieve it on another extension:

 

 

c

def

 

 

ab

Park the call

OK

2

3

 

m

 

 

o

 

 

jkl

n

 

 

6

 

 

5

 

You are on a call

 

Enter the number

with the

 

of the telephone on

destination number

 

which you want to

 

 

resume the call

Your party is parked and hears the hold melody.

To recover the parked call:

Park/retrieve call

Settings

OK

Services

OK

Consultation

OK

Call pickup

OK

Park/retrieve

OK

Consultation

OK

If the parked call is not recovered within a preset time (1 min 30 by default), it is either transferred to the attendant or it rings back the extension that parked the call, depending on system configuration.

2.10 Barge-in/Intrusion into an internal call

Your party’s line is busy. If the number is not “protected” and if authorized, you can intrude into the call:

BargeIn OK

Protection against Barge-in/intrusion:

Intrusion protection

Settings

 

OK

Services

 

OK

Consultation

OK

 

 

 

 

 

 

 

 

c

def

 

 

 

 

 

 

 

ab

Additional services

OK

BrgIn/ntr protect

OK

Barge In

OK

2

3

 

o

 

 

 

 

m

 

 

 

 

 

 

 

 

n

 

 

 

 

 

 

 

jkl

6

 

 

 

 

 

 

 

5

 

 

 

 

 

 

 

Twice

Enter the

number desired

Protection is cancelled when you hang up.

2.11

Sending DTMF signals

Even if your system is not touchtone by default, during a call you sometimes have to send DTMF signals, to a voice server, an automated attendant or a remotely consulted answering machine.

SendDTMF OK

You are on a call

To activate

with the destination number

The feature is automatically cancelled when you hang up.;.

11

Image 11
Contents Alcatel-Lucent OmniPCX Enterprise Page Introduction How to use this guidePage Contents „ Audio keys Functions accessible set in idle position„ Feature keys and programmable keys Getting to know your telephoneAnswering a call Using your telephonePhone only Making a callRedial Using your telephoneMaking a call using the personal phone book 4008/4018 Phone onlyBarring the reception of a new call during communication During a callMaking a second call during a call Answering a second call during a callConference During a callCasual conference Parking a call Sending Dtmf signalsBarge-in/Intrusion into an internal call Recording the current call Adjust audio volumeSignal malicious calls Mute, so that your party cannot hear youManager/assistant screening 3SharingHunt groups Answering a night or a general bellCalling a party on his/her loudspeaker SharingCalling an internal party on his/her pager Answering a call on your pagerSending a copy of a voice message Sending a recorded message to a number/a distribution listDiverting calls to another number immediate forwarding Forwarding your calls to your voice message serviceWhen you return, review your recorded messages Keeping in touchDo not disturb Keeping in touchConsulting written messages Charging your calls directly to business accounts Managing your chargesInitializing your voice mailbox Modify the password for your phone setModify the password for your voice mailbox Programming your telephoneProgramming your telephone Configuring the telephone ringerAdjusting screen brightness Programming the programmable keys Programming an appointment reminderSelecting language Programming your personal directoryForward your calls to the associated number Identifying the terminal you are onLock / unlock your telephone Call the associated setPress Release Use the telephone in SIP or Safe ModeLift Handsfree Line key Receiver NumberUse the telephone in SIP or Safe mode Light flashing Answering a second call during a callPlacing a call on hold Hold Line key withMute, so that your party cannot hear you Configuring the telephone ringerAdjust audio volume Diverting calls to another number immediate forwardingScreen Programming your personal directory Information relative to the environment ComplianceDeclaration of compliance