Panasonic KX-TGE240, KX-TGE245, KX-TGE244 Troubleshooting, General use, Menu list, Problem

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

I cannot hear a dial tone.

I cannot use the Smart function

key even if the indicator is flashing slowly.

The base unit beeps.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 10).

RFully charge the batteries (page 11).

RCheck the connections (page 10).

RUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit. Register the handset (page 35).

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RAnother unit is in use. Wait and try again later.

RNew messages have been recorded. Listen to the new messages (page 40).

Menu list

Problem

The display is in a language I cannot read.

I cannot register a handset to a base unit.

Cause/solution

RChange the display language (page 14).

RThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 35).

For assistance, please visit http://www.panasonic.com/help

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Contents Digital Cordless Phone Digital Cordless Answering SystemThank you for purchasing a Panasonic product Table of Contents Series Model No Base unit Model compositionKX-TGE210 series Model shown is KX-TGE212.n KX-TGE240 seriesSupplied accessories Accessory informationExpanding your phone system Additional/replacement accessoriesAccessory item Order number Other informationFor your safety Base unit location/avoiding noise Important safety instructionsBattery For best performanceOther information EnvironmentRoutine care Specifications Setting up Battery installationConnections Fully charged is displayed Battery chargingIntelligent eco mode Icon Battery levelHandset ControlsBase unit Display language Language settingsDisplay icons Date and timeRecording your greeting message Other settingsUsing the Smart function key key Setting the Smart function keyDialing mode Pause for PBX/long distance service users Using the handsetUsing the base unit Adjusting the receiver or speaker volumeHold Useful features during a callAdjusting the ringer volume Answering callsHandset clarity booster For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/pulse service users FlashMbN Stop conference a Handset locatorCall share Transferring calls, conference callsErasing the number Cell locatorIntercom Adding a phone numberMaking an intercom call Power back-up operationMaking calls during a power failure When only 1 handset is registeredMaking a call using the phonebook Answering calls during a power failureAdding phonebook entries PhonebookErasing entries GroupsFinding and calling from a phonebook entry Editing entriesErasing an entry Speed dialAdding phone numbers to speed dial keys Editing an entryMenu list Display menu tree and direct command code tableDaily Weekly Off Time adjustment *2, *5 Caller ID auto Off Settings Ring count*2 RingsVoice Mail access Memo alarm Alarm1-3 OnceMemo alarm Once Ring Ringer volumeAdjustments Ringer tone *6, *7 Tone Silent mode On/OffAdd new Device for Detector3 *10 Setting *8 Detector2 *10Greeting*1, *2 Voice mail Save VM access#*2 Key detector Change name *2 Detector1Caller ID edit Set tel line Off Set dial mode *2 PulsePower failure Auto Battery checkOnce AlarmCall block Silent modeViewing/editing/erasing call block numbers Setting the first ring for the call block listStoring unwanted callers Blocking incoming calls that have no phone numberRegistering a unit Other programmingProgramming Talking Caller ID Using Caller ID serviceCaller ID features Caller listErasing all caller information Caller ID number auto edit featureEditing a caller’s phone number Erasing selected caller informationMemory capacity including your greeting message Using a pre-recorded greeting messageAnswering system Greeting messagePlaying back the greeting message Listening to messagesCalling back Caller ID subscribers only Advanced new message alerting featuresAudible message alert New message alert by a callErasing the set phone number Turning on/off the new message alert settingRemote operation Editing the set phone numberVoice guidance Remote access codeUsing the answering system remotely Remote commandsNumber of rings before the unit answers a call Answering system settingsFor voice mail service subscribers Call screeningAnswering System Listening to voice mail messages Voice mail serviceStoring the voice mail VM access number Voice mail VM tone detectionWall mounting When Voice mail msg. via phoneFor 4 and 5 respectively To remove the wall mounting adaptor ChargerError messages Cause/solutionDisplay message Menu list TroubleshootingProblem General useMaking/answering calls, intercom Battery rechargeCaller ID/Talking Caller ID Answering system Voice mailVoice mail msg. via Liquid damage FCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Unidad baseNota Idioma de la guía de voz Idioma de la pantallaAgregar Ent. Nueva s Selec Guarda s OFFCómo hacer y contestar llamadas Auricular Cómo hacer y contestar llamadas unidad base serie KX-TGE240Para escuchar todos los mensajes MENU324 Pregunta Causa y soluciónAuricular MENU13 Customer services Or, send your request by E-mail toYou may also contact us directly at Fax Only Parts Labor One 1 Year Warranty For United States and Puerto RicoLimited Warranty Coverage Mail-In Service--Online Online Repair RequestWhen you ship the product Limited Warranty Limits And ExclusionsIndex Page Read troubleshooting page in the Operating Instructions PNQX6358ZA PT1113MU0For your future reference