Panasonic KX-TGE233, KX-TGE245, KX-TGE244, KX-TGE243, KX-TGE242 Caller ID/Talking Caller ID

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Useful Information

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

Time on the unit has shifted.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service may not be available in some areas. Contact your service provider/telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe handset or base unit’s ringer volume is turned off. Adjust it (page 18, 29).

RThe Talking Caller ID feature is turned off. Turn it on (page 29).

RThe number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 44).

RIf the base unit and another handset are having an intercom call, your handset does not announce caller information.

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 31).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 38).

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 29).

For assistance, please visit http://www.panasonic.com/help

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Contents Thank you for purchasing a Panasonic product Digital Cordless PhoneDigital Cordless Answering System Table of Contents KX-TGE210 series Model compositionModel shown is KX-TGE212.n KX-TGE240 series Series Model No Base unitSupplied accessories Accessory informationAccessory item Order number Additional/replacement accessoriesOther information Expanding your phone systemFor your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseRoutine care Other informationEnvironment Specifications Connections Setting upBattery installation Intelligent eco mode Battery chargingIcon Battery level Fully charged is displayedHandset ControlsBase unit Display icons Language settingsDate and time Display languageUsing the Smart function key key Other settingsSetting the Smart function key Recording your greeting messageDialing mode Using the base unit Using the handsetAdjusting the receiver or speaker volume Pause for PBX/long distance service usersAdjusting the ringer volume Useful features during a callAnswering calls HoldTemporary tone dialing for rotary/pulse service users For call waiting or Call Waiting Caller ID service usersFlash Handset clarity boosterCall share Handset locatorTransferring calls, conference calls MbN Stop conference aIntercom Cell locatorAdding a phone number Erasing the numberMaking calls during a power failure Power back-up operationWhen only 1 handset is registered Making an intercom callMaking a call using the phonebook Answering calls during a power failureAdding phonebook entries PhonebookFinding and calling from a phonebook entry GroupsEditing entries Erasing entriesAdding phone numbers to speed dial keys Speed dialEditing an entry Erasing an entryMenu list Display menu tree and direct command code tableVoice Mail access Off Settings Ring count*2 RingsMemo alarm Alarm1-3 Once Daily Weekly Off Time adjustment *2, *5 Caller ID autoAdjustments Ringer tone *6, *7 Tone Ring Ringer volumeSilent mode On/Off Memo alarm OnceGreeting*1, *2 Voice mail Save VM access#*2 Setting *8 Detector2 *10Key detector Change name *2 Detector1 Add new Device for Detector3 *10Power failure Auto Set tel line Off Set dial mode *2 PulseBattery check Caller ID editOnce AlarmCall block Silent modeStoring unwanted callers Setting the first ring for the call block listBlocking incoming calls that have no phone number Viewing/editing/erasing call block numbersRegistering a unit Other programmingProgramming Caller ID features Using Caller ID serviceCaller list Talking Caller IDEditing a caller’s phone number Caller ID number auto edit featureErasing selected caller information Erasing all caller informationAnswering system Using a pre-recorded greeting messageGreeting message Memory capacity including your greeting messagePlaying back the greeting message Listening to messagesAudible message alert Advanced new message alerting featuresNew message alert by a call Calling back Caller ID subscribers onlyRemote operation Turning on/off the new message alert settingEditing the set phone number Erasing the set phone numberUsing the answering system remotely Remote access codeRemote commands Voice guidanceFor voice mail service subscribers Answering system settingsCall screening Number of rings before the unit answers a callAnswering System Storing the voice mail VM access number Voice mail serviceVoice mail VM tone detection Listening to voice mail messagesWall mounting When Voice mail msg. via phoneFor 4 and 5 respectively To remove the wall mounting adaptor ChargerDisplay message Error messagesCause/solution Problem TroubleshootingGeneral use Menu listMaking/answering calls, intercom Battery rechargeCaller ID/Talking Caller ID Voice mail msg. via Answering systemVoice mail Liquid damage FCC and other information FCC RF Exposure Warning Compatible with Nota Guía Rápida EspañolaUnidad base Idioma de la guía de voz Idioma de la pantallaCómo hacer y contestar llamadas Auricular Guarda s OFFCómo hacer y contestar llamadas unidad base serie KX-TGE240 Agregar Ent. Nueva s SelecAuricular MENU13 Para escuchar todos los mensajes MENU324Pregunta Causa y solución You may also contact us directly at Fax Only Customer servicesOr, send your request by E-mail to Limited Warranty Coverage Warranty For United States and Puerto RicoMail-In Service--Online Online Repair Request Parts Labor One 1 YearWhen you ship the product Limited Warranty Limits And ExclusionsIndex Page For your future reference Read troubleshooting page in the Operating InstructionsPNQX6358ZA PT1113MU0