Panasonic KX-TG2564S Troubleshooting, Cordless handset Problem Cause and Remedy

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Troubleshooting

Cordless handset

Problem

Cause and Remedy

“No link to base.

Walk closer to base & try again” is displayed on the cordless handset display and an alarm tone sounds.

≥You are too far from the base unit. Move closer and try again.

≥Raise the base unit antennas.

≥Plug in the AC adaptor of the base unit. ≥The cordless handset may lose

communication with the base unit. Set the security code (p. 59).

Static, sound cuts in/out, fades. Interference from other electrical units.

≥Locate the cordless handset and the base unit away from other electrical appliances (p. 3).

≥Move closer to the base unit. ≥Raise the base unit antennas.

≥Press (ﬁ) to select a clearer channel in the talk or intercom mode.

The cordless handset does	≥The ringer volume is set to OFF. Set to
not ring.	HIGH or LOW (p. 20).

The cordless handset	≥Charge the battery fully (p. 11).
display is blank.

You cannot store a name and phone number in the directory.

≥You cannot store an item in the directory while the base unit is in the talk or intercom mode.

≥Do not pause for over 60 seconds while storing.

While programming or searching, the unit starts to ring and stops the program/search.

≥To answer the call, press . Start again from the beginning after hanging up.

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Contents Charge the battery for about 15 hours before initial use Operating InstructionsSerial No Date of purchase Before Initial UseAttach your purchase receipt here For your future reference One ∑ Handset Cord p ∑ Belt Clip p ∑ Charger Unit pBattery Charge For Best PerformanceBase Unit Location/Noise Contents Troubleshooting Useful InformationBase unit VM Voice mail Button and Indicator p , 54 Antenna pLocation of Controls Buttons p Redial Button p Tone Button pHow to use the Navigator key Location of Controls Cordless handsetCharge Contact p Charge Contacts p Charge Indicator p DisplaysCharger unit Settings ConnectionsBattery strength Display prompt Battery strengthFully charged Medium Low ﬂashing Needs to be recharged Operation Approx. battery life SettingsBattery information RechargeDate and Time Base\Unit For Caller ID service users p Dialing Mode Cordless\Handset Line Mode Cordless\Handset Programmable Functions Cordless\HandsetDuring programming Programmable Functions Base\UnitAuto Talk Feature Cordless\Handset Select the desired volume by pressing › or ‹ Ringer VolumeScroll to Ringer volume by pressing › or ‹ Press ﬂ Yes key ≥To select High preset or LOW, press RingerOr ‹ LCD ContrastScroll to LCD contrast by pressing › Select the desired contrast by pressing ›1Date and time Save DIRECT# 43 1=Yes 1LCD contrast Dial a phone number Making CallsPress To hang up, press OFF or placeIf noise interferes with the conversation Making CallsTo dial after conﬁrming the entered number To redial the last number dialed on the cordless handsetTo release the hold To select the receiver volumeTo put a call on hold Lighted cordless handset keypadUsing the speakerphone To redial the last number dialedHands-free Digital Duplex Speakerphone To increase, press ‹ To decrease, press ›Press Hold Answering Calls Auto TalkTalk into the MIC To hang up, press Caller ID Service How caller information is displayed when a call is receivedUsing the Caller List Viewing the Caller ListCordless\HandsetBase\Unit If a caller calls more than once Calling Back from the Caller ListWhat √ means Cordless\Handset Base\UnitEditing the Caller’s Phone Number Using the Caller ListCaller ID Number Auto Edit Feature p Press ﬂ Edit key to select a patternPress FUNCTION/EDIT to select a pattern Press DIGITAL-SP-PHONEor lift the handset pCaller ID Number Auto Edit Feature Scroll to Program by pressing › or Press ﬂ Yes key1Caller ID edit 43 1=Yes Auto edit 43 1=Save Off Storing Caller List Information Directory Cordless\HandsetPress › or ‹ to enter the Caller List Erasing Caller List Information To erase a speciﬁc caller from the Caller ListPress Clear To erase all entries in the Caller List Scroll to All clear by pressing › or ‹Directory Storing Names and Numbers Cordless\HandsetDialing buttons, ﬁ or ﬂ DirectoryEnter a name, up to 15 characters, with Enter a phone number, up to 22 digitsEntering Names and Symbols Cordless\Handset If you make a mistake while entering a nameNumber of times key is pressed Keys Press ﬁ or ﬂ to enter For example, to enter Tom JonesFinding Stored Items Cordless\Handset Base\Unit Directory listScroll to the desired item by pressing › or ‹ Other symbols R, S Y, ZIndex table To search for a name by initialDialing Cordless\Handset Base\Unit Cordless handsetBase unit Editing Cordless\Handset Press ﬁ or ﬂ to enter the directory list Press › or ‹Press ﬁ or ﬂ to enter Directory list When ﬁnished, press ﬂ Save keyErasing Cordless\Handset Base\Unit Press ﬂ Yes key orYou can store up to 3 phone numbers in the Direct buttons One-Touch DialerStoring Phone Numbers in Memory Base\Unit DIRECT2 or 3 DIRECT3One-Touch Dialer To erase a stored numberDialing Base\Unit Intercom Paging the base unit from the cordless handsetFrom the cordless handset to the base unit Transferring a Call Using the IntercomIntercom From the base unit to the cordless handsetConference Cordless handset During a call, pressAgain. Talk to the paged party after the beeps Voice Mail Service Storing a Voice Mail Access NumberScroll to Program by pressing › or ‹ 1234567PPP8901 =Edit 1=Save Press MUTE/FUNCTION, scroll to Setting the Voice Mail VM Tone DetectionVoice Mail Service Program by pressing › or ‹,Listening to Voice Mail Messages When ﬁnished, press OFFWhen ﬁnished, press DIGITAL\SP-PHONE Follow the pre-recorded instructionsTemporary Tone Dialing Special FeaturesFor Rotary or Pulse Service Users Muting Your ConversationCall Waiting Caller ID Feature For Call Waiting Service UsersHow to Use the Pause Button For PBX Line/Long Distance CallsSelecting the ﬂash time Cordless\Handset Special FeaturesFlash Button Cordless\Handset Base\Unit Select the desired time by pressing › or Press ﬂ Save keySecurity Code Setting Cordless\Handset\&\Base\Unit Press 7, 3, thenWall Mounting It locks, so the tab holds the handsetWall Template for the Charger Unit Connect the telephone line cord Mount the base unit, then slideDown Optional Headset Connecting the optional headset to the cordless handsetBelt Clip To attach the belt clip To remove the belt clipBattery Replacement Make sure you charge the new battery for aboutHours in order to display the battery strength Adding Another Phone If the Following AppearCordless handset display Base in use Save error Line in use Base unit displayTroubleshooting Cordless handset Problem Cause and RemedyProblem Cause and Remedy Troubleshooting Base unit Problem Cause and RemedyGeneral Problem Cause and Remedy Only Important Safety Instructions Important Safety Instructions FCC and Other Information FCC and Other Information Useful Information Speciﬁcations Panasonic Telephone Products Limited Warranty Limited Warranty CoverageCustomer Services Directory Index Calling backFor product service When you ship the product