Panasonic KX-TG7841UE, KX-TG7841BX operating instructions Caller ID/Talking Caller ID

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Useful Information

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

Time on the unit has shifted.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RTo use the Talking Caller ID feature, store the name and phone number in the phonebook (page 27).

RThe ringer volume for landline is turned off. Adjust the ringer volume (page 34, 37).

RThe ringer volume for cellular line is turned off. Adjust the ringer volume (page 33, 36).

RWhen one handset is selected to ring for cellular calls, other units do not announce caller information. To change the selection, see page 15.

RThe Talking Caller ID feature is turned off. Turn it on (page 35, 37).

RThe ring as cell mode is set to “On (without Talking CID)”. To change the mode, see page 15.

RDepending on the number of rings setting, the answering system may answer calls before announcing the caller information. Select a different setting (page 53).

RYour unit does not announce caller information if

–the base unit or handset is on a call.

–a headset is in use.

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 35).

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Contents Thank you for purchasing a Panasonic product KX-TG7841UETable of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Trademarks Bluetooth devicesYour Bluetooth cellular phone*1 2 max Your Bluetooth headset*1 1 maxFor your safety Base unit location/avoiding noise Important safety instructionsBattery For best performanceSpecifications Other informationRoutine care Connections Setting upBattery installation Battery chargingOperation Operating time Intelligent eco modeBattery level Icon Battery levelControls Moffn Mflashnmcall Waitn Mnoise ReductionnMholdn Display/Indicators Belt clipHandset display items Base unit display items Cell 1/CELL 2 indicators on the base unitInitial settings Dialing modeDate and time Moffn Link to cell featurePairing a cellular phone Unpairing a cellular phoneAuto connection to the cellular phone Link to cell settingsRing as cell mode Selecting which unit receives cellular callsCellular line only mode If you do not use the landline Connecting/disconnecting the cellular phone manuallyWhen you use the landline again Msaven a Mexitn Changing the Bluetooth PIN Personal Identification NumberCellular line selection Storing your area code for a local callMaking landline calls Making cellular callsUseful features during a call Answering callsHold For call waiting or Call Waiting Caller ID service usersHandset noise reduction Flash for landline callsUsing the other line during a conversation Call shareMbN Transfer to cell a Power back-up operation for landline Making calls during a power failureTo hold the 2nd call Mmenun a MbN Hold a Mselectn Making a call using the redial list Answering calls during a power failureMexitn Adjusting the speaker volumeMaking a cellular call using the redial list MredialnWhile the base unit is ringing for an incoming call For call waiting or Call Waiting Caller ID service usersMZN To switch between calls, press Mcall WaitnKey Character GroupsCharacter table for entering names Erasing the character or numberMokn Searching by first characterSearching by query Searching by groupErasing an entry Editing entriesErasing entries Chain dialSpeed dial Main menu Answering device Programmable settingsDisplay menu tree and direct command code table HandsetGreeting Record greeting Settings Ring count RingsPlay all msg Erase all msgAdd new Disconnect BluetoothDevice *3 Ringer volume Link to cell ConnectTime adjustment*9 Caller ID auto Settings Auto connect MinMode Cell line select Cellphone 1*3 Alarm OnceSet date & time Date and time Time adjustment *9 Caller ID autoVoice mail *2 Store VM access# Set tel line *2 Set dial mode PulseBase unit Start/End Talking CID *6 On Off Main menu Initial settingNight mode On Off Interrupt tone *6, *10 On OffSpecial programming AlarmNight mode Turning night mode on/offMbN Call block a Mselectn MbN Yes a Mselectn Storing unwanted callersFrom the caller list Handset McidnArea Setting the first ring for the call block listBlocking incoming calls without phone number Viewing/editing/erasing call block numbersRinger ID for handset Using Caller ID serviceCaller ID features Talking Caller IDMbN Group a Mselectn Using a cellular line HandsetCaller list Viewing the caller list and calling backEditing a caller’s phone number before calling back Erasing selected caller informationTo erase your area code Mselectn Moffn Erasing all caller informationTo copy from other cellular phones not paired Setting conversion codesWhen Select mode menu is displayed Copying phonebook from a cellular phone phonebook transferUnpairing a headset Pairing a headset to the base unitOperating a Bluetooth wireless headset using a landline Connecting/disconnecting a headsetAnswering landline calls with your headset Switching between the base unit and your headsetAdjusting your headset receiver volume To switch to the base unit Press MZN on the base unitMemory capacity including your greeting message Answering system for landlineTurning the answering system on/off Greeting messageListening to messages using the base unit Editing the number before calling back Listening to messages using the handsetErasing all messages Operating the answering systemNew message alert by a call Alerting featuresAdvanced new message Audible message alertRemotely Remote access codeUsing the answering system Remote operationTurning on the answering system remotely Answering system settingsRemote commands Voice guidanceSelecting Greeting only Caller’s recording timeListening to voice mail messages Voice mail service for landlineStoring the voice mail VM access number To erase the voice mail access numberMaking an intercom call IntercomHandset locator Transferring calls, conference callsTo establish a conference call Press Mconfn Answering a transferred callMbN Stop conference a To complete the transfer Press MZNWall mounting Error messages Cause/solutionDisplay message General use TroubleshootingUse rechargeable battery ProblemMaking/answering calls, intercom Battery rechargeCan make and answer cellular calls but cannot hear a sound Caller ID/Talking Caller ID Using Bluetooth devices Answering system Bluetooth PINLiquid damage Registering a handset to the base unitDeregistering a handset Index For your future reference