Panasonic KX-TG6421BX operating instructions Unit does not record new

TG6411-6421BX(e).book Page 43 Monday, April 27, 2009 3:13 PM

		Useful Information
Answering system (KX-TG6421)
Problem		Cause/solution
The unit does not record new		L The answering system is turned off. Turn it on
messages.		(page 27).
		L The message memory is full. Erase
		unnecessary messages (page 29).
		L The recording time is set to “Greeting
		Only”. Change the setting (page 32).
		L If your own greeting message is not recorded
		properly, callers are unable to leave a
		message. Record your own greeting message
		again (page 28).
		L If you subscribe to a voice mail service,
		messages are recorded by your service
		provider/telephone company, not your
		telephone. Change the unit’s number of rings
		setting or contact your service provider/
		telephone company (page 31).
My own greeting message		L Record your own greeting message again
cannot be properly heard.		(page 28).
I cannot operate the answering	L Someone is using the unit. Wait for the other
system.		user to finish.
		L A caller is leaving a message. Wait for the
		caller to finish.
		L The handset is too far from the base unit.
		Move closer.
I cannot operate the answering	L You are entering the wrong remote access
system remotely.		code. If you have forgotten your remote
		access code, enter the remote access code
		setting to check your current code (page 30).
		L Press each key firmly.
		L The answering system is turned off. Turn it on
		(page 31).
		L You are using a rotary/pulse telephone. Try
		again using a touch-tone phone.
While recording a greeting		L A call is being received. Answer the call and
message or listening to		try again later.
messages, the unit rings and
the operation stops.

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