Panasonic KX-TG6711FX Troubleshooting, General use, Programmable settings, Problem

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank.

I cannot hear a dial tone.

I cannot use the smart function key even if the smart function indicator is flashing slowly.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 9).

RFully charge the batteries (page 9).

RCheck the connections (page 9).

RUnplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.

RThe handset has not been registered to the base unit. Register the handset (page 29).

RThe handset is not turned on. Turn the power on (page 13).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RAnother unit is in use. Wait and try again later.

RThe key lock feature is turned on. Turn it off (page 18).

Programmable settings

Problem

The display is in a language I cannot read.

I cannot activate the eco mode.

Cause/solution

RChange the display language (page 13).

RYou cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 29).

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Contents Thank you for purchasing a Panasonic product Digital Cordless PhoneTable of Contents Additional/replacement accessories Accessory informationSupplied accessories Expanding your phone system General informationFor your future reference Handset optional KX-TGA671FXFor your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseFor business users in the European Union Other informationRoutine care RF transmission power SpecificationsStandard Frequency rangeBattery installation Setting upBattery charging ConnectionsOperation Operating time Battery levelIcon Battery level Base unit ControlsHandset Handset display items DisplayHandset soft key icons MeaningInitial settings Turning the power on/offDisplay language Date and timeDialling mode One touch eco modeUsing the smart function key Top Key Setting the smart function key Top Key SetupWall mounting Answering calls Making callsCall Useful features during aMbN Equalizer a 3 MbN Select the desired setting Power back-up operationKey lock Call shareWhen only 1 handset is registered Making calls during a power failureHandset phonebook Copying an entry Copying phonebook entriesCopying all entries MbN Copy All aDisplay the menu tree and direct command code table Programmable settingsPBX Access # *1 Off Send List Create Settings Message Centre1 *1, *3Ringer Setup Ringer Volume Night ModeTop Key Setup Display Setup LCD & Key BacklightLine Setup Dial Mode*1 Pulse Cancel Register*13Ring Delay 30 sec Night Mode On/OffStart/End 60 sec 90 sec 120 sec No Ringing First Ring *1, *7Night mode AlarmTurning night mode on/off Special programmingIncoming call barring Caller ID Setting the ring delay Storing unwanted callersSubscribers only Changing the handset nameChanging the unit’s region setting/Resetting the base unit Setting call restrictionChanging the base unit PIN Personal Identification Number Česká rep. = Czech Slovensko = SlovakiaOperating additional units Registering a unitRegistering a handset to the base unit Increasing the range of the base unitDect repeater Registering the Dect repeater KX-A405 to the base unitCaller ID features Using Caller ID serviceCaller list Viewing the caller list and calling backErasing selected caller information Editing a caller’s phone number before calling backErasing all caller information Storing caller information to the phonebookTurning SMS on/off Using SMSStoring SMS message centre numbers Sending a messageEditing/sending a saved message Receiving a messageErasing saved messages Reading a received messageOther settings New messages, is displayed on Voice mail serviceTransferring calls, conference calls IntercomHandset locator Character entry When the unit displays the character entry screenCharacter entry modes Alphabet character table ABCExtended 1 character table Greek character tableExtended 2 character table Not available for SMS Cyrillic character table Not available for SMSDisplay message Error messagesCause/solution Programmable settings TroubleshootingProblem General useMaking/answering calls, intercom Battery rechargeCaller ID SMS Short Message ServiceLiquid damage Index 2012/01/30 2012/01/30 Romania FX-2/3Sales Department Czech Slovakia