Useful Information
Caller ID
Problem
Caller information is not displayed.
Caller information is slow to display.
Time on the unit has shifted.
The name stored in the phonebook is not fully displayed while an outside call is being received.
Cause/solution
RYou must subscribe to a Caller ID service. Contact your service provider/telephone company for details.
RIf your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.
RDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 23).
RMove closer to the base unit.
RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (Page 23).
REdit the phonebook entry name to fit in 1 line of text (page 20).
SMS (Short Message Service)
Problem
The SMS message centre number is logged in the caller list and the message is not received.
I cannot send or receive SMS messages.
“FD” is displayed.
“FE” is displayed.
“E0” is displayed.
Cause/solution
RSomeone tried to send you a message while SMS is turned off. Turn it on (page 33).
RYou have not subscribed to the appropriate service. Contact your service provider/telephone company.
RThe SMS message centre number(s) are not stored or are incorrect. Store the correct numbers (page 33).
RMessage transmission was interrupted. Wait until the message has been sent before using other telephone functions.
RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
RThe unit could not connect to the SMS message centre. Confirm that the correct SMS message centre numbers are stored. Confirm that SMS is turned on (page 33).
RAn error occurred while sending the message. Try again.
RYour phone number is permanently withheld or you have not subscribed to the appropriate service. Contact your service provider/telephone company.
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