Panasonic KX-TG6431, KX-TG6445T, KX-TG6434 Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The unit does not work.	L Make sure the batteries are installed correctly
	(page 9).
	L Fully charge the batteries (page 9).
	L Check the connections (page 9).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the base
	unit. Register the handset (page 27).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line cord
	is not connected. Check the connections.
	L If you are using a splitter to connect the unit,
	remove the splitter and connect the unit to the wall
	jack directly. If the unit operates properly, check
	the splitter.
	L Disconnect the base unit from the telephone line
	and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to have the
	unit repaired. If the working telephone does not
	operate properly, contact your service provider/
	telephone company.
The indicator on the	L New messages have been recorded. Listen to the
handset flashes slowly.	new messages (page 33).
	L New voice mail messages have been recorded.
	Listen to the new voice mail messages (page 38).

Programmable settings

Problem	Cause/solution
I have changed the display	L Change the display language (page 13).
language to a language I
cannot read.
While programming, the	L A call is being received. Answer the call and start
handset starts to ring.	again after hanging up.

For assistance, please visit http://www.panasonic.com/help		45

Image 45

Contents KX-TG6442 KX-TG6441KX-TG6443 KX-TG6444Voice Mail Service Caller ID ServiceIntroduction Important InformationModel composition Accessory information Supplied accessoriesKX-TG Accessory item Order number Additional/replacement accessoriesOptional handset feature overview Feature Expanding your phone systemFor your safety Important safety instructions Specifications Battery installation Setting upBattery charge ConnectionsDuring a power failure Battery level IconOperation Operating time Controls Handset KX-TGA641Base unit Locator Intercom Answer on DisplayRedial Pause Hold Flash Call Wait MuteDialing mode Initial settingsDisplay language Voice guidance languageUsing the base unit RedialSP-PHONE Using the handset Adjusting the base unit ringer volumeAnswering calls Hold Useful features during a callMute FlashHandset clarity booster Temporary tone dialing for rotary/pulse service usersCall share Call WaitAdding entries Shared phonebookFinding and calling a phonebook entry SelectErasing entries Editing entriesChain dial OFFProgramming by scrolling through the display menus Programmable settingsMenu Main menu Sub-menuTalking CallerID Feature Setting code System Code Programming using the direct commandsPre-recorded Time adjust*10 Alarm Silent modeSpecial programming SaveCall block Caller ID subscribers only ADDClear Registering a unit Operating additional unitsRegistering a handset to a base unit Caller ID features Using Caller ID serviceTalking Caller ID Missed callsCaller list Caller ID number auto edit featureRinger ID Viewing the caller list and calling backErasing all caller information Erasing selected caller informationStoring caller information to the phonebook Select iOFFTurning the answering system on/off Answering systemMemory capacity Call screeningGreeting message Listening to messages using the base unitErasing all messages Listening to messages using the handsetCalling back Caller ID subscribers only StopRemote operation Voice memoRemote commands Answering system settingsWhen the Spanish voice guidance is selected Turning on the answering system remotelyFor voice mail service subscribers Caller’s recording timeMessage alert Storing the voice mail VM access number Voice mail serviceTo erase the voice mail access number Voice mail VM tone detectionListening to voice mail messages Turning VM tone detection on/off The default setting is OnHandset locator IntercomMaking an intercom call Answering an intercom callHandset 2 Receiver Transferring calls, conference callsTo establish a conference call Handset Handset Press CTo establish a conference call Base unit Belt clip Wall mountingTo attach To remove the wall mounting adaptor ChargerDisplay message Cause/solution Error messagesTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Caller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Correcto Incorrecto Guía Rápida EspañolaTeclas de función Idioma de la pantallaIdioma de la guía de voz Operaciones básicas Contestador de llamadas Unidad base Para grabar su propio mensaje Mensaje marcadorPreguntas frecuentes 1El auricular muestra Solución rápida de problemasHablar aparece 2El auricular no emite ningún tono de marcaciónCómo registrar un auricular a una unidad base Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Ship-In Service Warranty For United States and Puerto RicoPanasonic Consumer Electronics Company Parts Labor One 1 YearLimited Warranty Limits And Exclusions Index Call us at 1-800-211-PANA Read these Operating InstructionsFor your future reference Copyright