Panasonic KX-TG6431, KX-TG6445T, KX-TG6434, KX-TG6443 Answering system Problem Cause/solution

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Useful Information

Problem		Cause/solution
Caller information is		L Depending on your service provider/telephone
displayed or announced		company, the unit may display or announce the
late.		caller’s information at the 2nd ring or later.
		L Move closer to the base unit.
The caller list/incoming		L The Caller ID number auto edit feature is turned
phone numbers are not		off. Turn it on and try again (page 22).
edited automatically.		L You need to call back the edited number to
		activate Caller ID number auto edit.
I cannot dial the phone		L The phone number you dialed might have been
number edited in the caller		edited incorrectly (for example, the long distance
list.		“1” or the area code is missing). Edit the phone
		number with another pattern (page 29).
Time on the unit has		L Incorrect time information from incoming Caller ID
shifted.		changes the time. Set the time adjustment to
		“Manual” (off) (page 24).
The 2nd caller’s		L In order to use Caller ID, call waiting, or Call
information is not		Waiting Caller ID (CWID), you must first contact
displayed during an		your service provider/telephone company and
outside call.		subscribe to the desired service.
		After subscribing, you may need to contact your
		service provider/telephone company again to
		activate this specific service, even if you already
		subscribed to both Caller ID and Call Waiting with
		Caller ID services (CWID).
*1 KX-TG6441 series: page 3

Answering system

Problem		Cause/solution
The unit does not record		L The answering system is turned off. Turn it on
new messages.		(page 31).
		L The message memory is full. Erase unnecessary
		messages (page 32).
		L The recording time is set to “Greeting only”.
		Change the setting (page 36).
		L If you subscribe to a voice mail service, messages
		are recorded by your service provider/telephone
		company, not your telephone. Change the unit’s
		number of rings setting or contact your service
		provider/telephone company (page 36).

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Contents KX-TG6441 KX-TG6442KX-TG6443 KX-TG6444Caller ID Service Voice Mail ServiceIntroduction Important InformationModel composition Accessory information Supplied accessoriesKX-TG Additional/replacement accessories Accessory item Order numberOptional handset feature overview Feature Expanding your phone systemFor your safety Important safety instructions Specifications Setting up Battery installationBattery charge ConnectionsDuring a power failure Battery level IconOperation Operating time Controls Handset KX-TGA641Base unit Display Locator Intercom Answer onRedial Pause Hold Flash Call Wait MuteInitial settings Dialing modeDisplay language Voice guidance languageUsing the base unit RedialSP-PHONE Using the handset Adjusting the base unit ringer volumeAnswering calls Useful features during a call HoldMute FlashTemporary tone dialing for rotary/pulse service users Handset clarity boosterCall share Call WaitShared phonebook Adding entriesFinding and calling a phonebook entry SelectEditing entries Erasing entriesChain dial OFFProgrammable settings Programming by scrolling through the display menusMenu Main menu Sub-menuTalking CallerID Programming using the direct commands Feature Setting code System CodePre-recorded Time adjust*10 Silent mode AlarmSpecial programming SaveCall block Caller ID subscribers only ADDClear Registering a unit Operating additional unitsRegistering a handset to a base unit Using Caller ID service Caller ID featuresTalking Caller ID Missed callsCaller ID number auto edit feature Caller listRinger ID Viewing the caller list and calling backErasing selected caller information Erasing all caller informationStoring caller information to the phonebook Select iOFFAnswering system Turning the answering system on/offMemory capacity Call screeningListening to messages using the base unit Greeting messageListening to messages using the handset Erasing all messagesCalling back Caller ID subscribers only StopVoice memo Remote operationAnswering system settings Remote commandsWhen the Spanish voice guidance is selected Turning on the answering system remotelyFor voice mail service subscribers Caller’s recording timeMessage alert Voice mail service Storing the voice mail VM access numberTo erase the voice mail access number Voice mail VM tone detectionTurning VM tone detection on/off The default setting is On Listening to voice mail messagesIntercom Handset locatorMaking an intercom call Answering an intercom callTransferring calls, conference calls Handset 2 ReceiverTo establish a conference call Handset Handset Press CTo establish a conference call Base unit Belt clip Wall mountingTo attach Charger To remove the wall mounting adaptorError messages Display message Cause/solutionTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Caller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Guía Rápida Española Correcto IncorrectoTeclas de función Idioma de la pantallaIdioma de la guía de voz Operaciones básicas Para grabar su propio mensaje Mensaje marcador Contestador de llamadas Unidad basePreguntas frecuentes Solución rápida de problemas 1El auricular muestra2El auricular no emite ningún tono de marcación Hablar apareceCómo registrar un auricular a una unidad base Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty For United States and Puerto Rico Ship-In ServicePanasonic Consumer Electronics Company Parts Labor One 1 YearLimited Warranty Limits And Exclusions Index Read these Operating Instructions Call us at 1-800-211-PANAFor your future reference Copyright